CARING HANDS HOSPICE
Provider Information
- Address
- 3602 CYPRESS STREET, STE B,
WEST MONROE, LA 71291 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 2007
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARING HANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARING HANDS HOSPICE compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
26
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.4%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits21.7%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.6%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.1%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,715 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment95.9%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment95%
- Treatment preferences discussed100%
- Beliefs and values discussed96.3%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life59.3%
- All care steps completed90.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia15%
- Heart and circulatory disease24%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Caring Hands Hospice
Caring Hands Hospice serves families in West Monroe and the surrounding Ouachita area. This freestanding provider offers specialized end of life support to patients who need comfort and dignity. They have provided care to the local community since October 2007. Their team works to meet the physical and emotional needs of those they serve. Choosing a provider in your own backyard often makes it easier for family members to stay connected during difficult times. This local focus helps keep care consistent and responsive for everyone involved. The organization operates as a for-profit entity. They bring years of experience to the families they support each day. Finding the right fit for your loved one is a priority. This provider remains a long standing part of the West Monroe healthcare network.
About Caring Hands Hospice
This provider has maintained its Medicare certification for over fifteen years. That is a long time in the hospice field. Medicare certification means they must follow strict rules set by federal officials to ensure safety and quality. Being a for-profit provider, they focus on meeting specific standards to keep their standing high. You can expect them to follow the same regulations as any other certified agency in Louisiana. The team consists of twelve employees who handle daily operations. This group includes three registered nurses and two licensed practical nurses. These staff members provide the direct medical care that patients and families often look for when selecting a team. Knowing the size of the team helps you understand the resources available for your loved one. They dedicate their energy to maintaining high quality of care marks based on current federal data. This structure supports their ability to deliver consistent services to the local community.
Quality Performance
What Is Hospice Care Like in West Monroe?
Hospice care in West Monroe focuses on keeping your loved one comfortable at home or in a facility. The goal is to manage pain and improve quality of life rather than curing an illness. Local teams provide a mix of medical and emotional support. You will find that care teams often include nurses, aides, and social workers. At this specific location, the staff includes three registered nurses and two licensed practical nurses. These professionals visit regularly to check on the patient and adjust the care plan as needs change. They also offer support to family members who are acting as primary caregivers. Having a local team means they can reach your home quickly when issues arise. This accessibility is a major benefit of choosing a provider in Ouachita County. They work with your existing doctors to ensure everyone is on the same page. It is all about comfort.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident in your decision. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask about the specific training the staff has for managing complex pain. It is helpful to know how the team supports family members who feel overwhelmed by the caregiving process. Ask how they coordinate with your primary doctor to keep medical records updated. Inquire about the volunteer services they offer for companionship or light household tasks. Finally, ask for a clear explanation of what is covered by Medicare and what costs you might handle yourself. Getting these answers upfront prevents surprises later on. Write down your questions before you call to make sure you do not forget anything. Being prepared makes the process much easier for your family.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. Capture their voice and personal history now to create a lasting gift for your children and grandchildren to enjoy for years.
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Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
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What Does Medicare Cover for Hospice Care?
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.