HospiceScout

PASSAGES HOSPICE

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
909 ELM STREET, STE B
MINDEN, LA 71055
Ownership Type
Other
Medicare Certified Since
July 6, 1995

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PASSAGES HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)3
Physicians3
Volunteers4

30

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PASSAGES HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PASSAGES HOSPICE compares to hospices nationwide.

8.7 minutes

of nurse care per routine home care day, on average

That is the 13th percentile among hospices nationally. The national median is about 12 minutes.

56

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.7 min

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.2%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care26.7%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.2%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,554 · 68th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 35.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.4%
  • Pain assessment94.5%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life35.5%
  • All care steps completed96%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia32%
  • Heart and circulatory disease13%
  • Stroke6%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Passages Hospice in Minden

Passages Hospice serves families in Minden, Louisiana, from their office on Elm Street. This provider offers end-of-life care for those in the Webster County area. They have held Medicare certification since 1995. The agency carries accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for safety and patient care. Choosing a certified provider helps ensure your loved one receives care that follows federal rules.

About Passages Hospice

Passages Hospice operates as a freestanding provider under other ownership. They have been active in the community for nearly thirty years. Accreditation from the Accreditation Commission for Health Care acts as a mark of quality. This group reviews hospice agencies to see if they follow best practices. They look at how staff communicate with families and how they manage pain. A provider with this seal has invited experts to check their work. It means they value outside oversight. Families should check if the staff is available to answer questions at all hours. You deserve to know who will show up at your door. This agency has a team of thirty workers, including nurses and doctors, ready to help when you need them most.

Quality Note

Passages Hospice earns strong marks for their quality of care. They hold high ratings based on federal data from the Hospice Care Index. These scores reflect a commitment to meeting the needs of their patients.

What Is Hospice Care Like in Minden?

Hospice care in Minden focuses on comfort and dignity for the patient. You can expect a team approach to care. This specific agency employs six registered nurses and three licensed practical nurses. Three doctors and four volunteers round out their staff. These professionals work together to manage symptoms at home. They visit the patient to provide support and medical care. The goal is to keep the person comfortable in a familiar place. Most people want to stay home. A team this size can handle regular visits to monitor changes in health. They also offer support to family members who serve as caregivers. It is a group effort to keep the patient at peace.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions before choosing a team. Start by asking how quickly a nurse can get to your home in an emergency. You should ask how they handle pain management during the night or on weekends. It is also good to ask how they support family caregivers who feel tired. Ask them how often they will visit your loved one each week. You want to know if they have experience with the specific health needs of your family member. Do not feel bad about asking for details. You are building a team for your loved one. Clear answers will help you feel more at ease with your final choice.

Preserve Your Family Stories

Your loved one has a life full of memories and wisdom. Capturing these stories creates a lasting gift for your family to cherish for generations to come.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.