HospiceScout

HEART OF HOSPICE, LLC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
10528 KENTSHIRE CT
BATON ROUGE, LA 70810
Ownership Type
For-Profit
Medicare Certified Since
October 14, 2004

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART OF HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)9
Licensed Practical Nurses (LPN)1
Physicians2

24

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART OF HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART OF HOSPICE, LLC compares to hospices nationwide.

12.3 minutes

of nurse care per routine home care day, on average

That is the 51st percentile among hospices nationally. The national median is about 12 minutes.

49

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.3 min

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.4%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits47.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.5%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.8%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care12.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,366 · 52nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life62.1%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia28%
  • Heart and circulatory disease19%
  • Lung and respiratory disease10%
  • Stroke11%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Heart of Hospice in Baton Rouge

Heart of Hospice serves families in Baton Rouge from their office on Kentshire Court. This freestanding hospice provider offers care for patients throughout East Baton Rouge. They have been certified by Medicare since 2004. The organization carries accreditation from the Joint Commission to ensure they meet high standards for safety and patient care. Having this stamp of approval shows that an outside group regularly checks their work. It is a sign of a strong commitment to service. They focus on providing care where people need it most.

About Heart of Hospice, LLC

This is a for-profit hospice provider. They have been a part of the local healthcare system for two decades. The Joint Commission accreditation they hold is quite important for families to understand. This group reviews how a hospice runs its daily operations. They check that the team follows strict rules for medicine and patient safety. That matters because it means the care provided is based on proven methods. The team includes nine registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical plans. A team this size can offer consistent support for patients at home or in facilities. They work together to keep patients comfortable and pain-free every single day.

Quality Performance

This provider holds the highest possible marks for both overall service and quality of care. These top scores come from the official federal hospice index.

What Is Hospice Care Like in Baton Rouge?

Hospice care in Louisiana is designed to support families during a difficult season. Local teams provide medical help alongside emotional and spiritual care. In Baton Rouge, you will find teams that visit you at home. These teams usually include doctors, nurses, and aides who work on a schedule. Heart of Hospice maintains a staff of 24 people to cover these needs. They use their nine registered nurses to ensure that someone is always ready to monitor symptoms. This helps patients stay in their own beds rather than going to a hospital. That makes a difference for many. The goal is always to keep the patient at peace in their own surroundings. Local hospice providers work hard to keep this care accessible for everyone in the parish.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision for your family. You should feel comfortable asking direct questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how the doctors and nurses will talk to your current family doctor. Third, ask what specific services they provide to help family members cope with grief. Finally, ask if they have staff available on weekends and holidays. You need to know that support is there when you need it most. Do not be afraid to ask these questions to get the full picture. A good provider will be happy to give you clear and honest answers.

Preserve Your Family Stories

Find a way to hold onto the memories and stories that matter most while you spend this time with your loved ones.

Start Preserving

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.