HospiceScout

CROSSROADS HOSPICE, LLC

For-ProfitFreestanding Hospice

Provider Information

Address
702 FIRST STREET
DELHI, LA 71232
Ownership Type
For-Profit
Medicare Certified Since
October 29, 2007

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CROSSROADS HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers2

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CROSSROADS HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CROSSROADS HOSPICE, LLC compares to hospices nationwide.

16.7 minutes

of nurse care per routine home care day, on average

That is the 86th percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.7 min

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.6%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.5%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits2.9%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.3%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice8.3%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,733 · 22nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life83.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer32%
  • Dementia19%
  • Stroke15%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Crossroads Hospice, LLC

Crossroads Hospice, LLC operates as a freestanding hospice provider in Delhi, Louisiana. This facility has been certified by Medicare since October 2007. They serve families across Richland County who need end-of-life care and support. The team works to keep patients comfortable at home. They provide specialized medical care during a difficult time. Choosing a local provider helps keep care close to home. That is helpful for family members who visit often.

Provider Background

Crossroads Hospice, LLC is a for-profit hospice agency. They have served the community for over fifteen years. Medicare certification means they follow strict rules for quality and safety. This is a standard for all hospice care providers. The agency maintains a small team to provide focused attention. With eight total employees, they prioritize personal connections with the families they support. Five registered nurses lead their clinical efforts. They work without LPNs or physicians on their immediate staff. Two volunteers also assist with their mission. Being a smaller, freestanding agency allows them to manage care directly. Families should look for providers who communicate clearly about their team structure. You deserve to know who will be at your door. Ask how they coordinate care when a nurse is not present.

What Is Hospice Care Like in DELHI?

Hospice care in Delhi focuses on comfort when a cure is no longer the goal. The team at Crossroads Hospice, LLC uses five registered nurses to manage pain and symptoms. They visit patients where they live. This includes private homes or assisted living facilities in Richland County. The goal is to keep the patient calm and pain-free. Nurses teach family members how to assist with daily needs. This helps everyone feel more prepared. Volunteers also provide extra support for patients and their caregivers. They might sit with a patient or help with errands. Every person gets a plan tailored to their specific health needs. The team meets regularly to adjust that plan as the patient changes. It is a team effort to make sure the patient stays comfortable and safe at home.

What to Ask When Choosing a Hospice Provider

You should speak with several agencies before making a final choice. Ask how the team handles pain management after hours. You need to know who answers the phone at night. Ask how many nurses they have on staff. It helps to know if they can visit on weekends or holidays. Ask how they involve family members in the care plan. You should also ask how they help with emotional needs. Good communication is the key to a positive experience. Make sure you understand their process for ordering medicine. Check if they have experience with your specific diagnosis. You have the right to ask these questions. A good provider will be happy to give you clear answers.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. We provide simple tools to help you record and save those memories for your family to enjoy for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.