HospiceScout

LIFE'S JOURNEY OF AVON LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1620 HAWTHORNE DR
PLAINFIELD, IN 46168
Ownership Type
For-Profit
Medicare Certified Since
October 15, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LIFE'S JOURNEY OF AVON LLC
RoleStaff Count
Registered Nurses (RN)11
Licensed Practical Nurses (LPN)1
Volunteers0

21

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LIFE'S JOURNEY OF AVON LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LIFE'S JOURNEY OF AVON LLC compares to hospices nationwide.

18.3 minutes

of nurse care per routine home care day, on average

That is the 91st percentile among hospices nationally. The national median is about 12 minutes.

57

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.3 min

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits20.4%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.2%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.9%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.6%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.1%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,825 · 18th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.4%
  • Pain assessment98.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.8%
  • Bowel care for patients on opioids93.5%
  • Visits in the last days of life60%
  • All care steps completed94%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer36%
  • Dementia18%
  • Heart and circulatory disease10%
  • Lung and respiratory disease8%
  • Stroke6%
  • Other conditions22%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Life's Journey of Avon LLC

Life's Journey of Avon LLC provides hospice care to families in Plainfield, Indiana. They focus on comfort, dignity, and support for those facing a life-limiting illness. The team works hard to manage pain and help patients live their final days with peace. This provider serves the Hendricks County area and is ready to answer your call at (317) 561-6840. The thing is, choosing the right hospice partner is a deeply personal decision. You need a team that feels like an extension of your own family. Life's Journey of Avon has been serving the community since 2018. They are a for-profit hospice agency that has built a strong reputation. Finding the right fit takes time, so take a deep breath. You are doing the right thing by looking into these options today.

About Life's Journey of Avon LLC

Life's Journey of Avon LLC has been Medicare-certified since October 15, 2018. As a for-profit provider, they operate with a clear focus on meeting federal standards of care. Being certified means they follow strict rules set by Medicare to ensure safety and quality. That is a big deal for your peace of mind. They are located on Hawthorne Drive, right in the heart of the community. Families should know that this provider holds a 5-star overall rating from Medicare. That is the highest score possible. They also earned a 5-star rating for their quality of care. This score comes from the Hospice Care Index, which measures how well they handle pain and symptoms. It shows they are doing the work that matters most. When you look at their profile, you see a team that keeps their promises to the people they serve.

High Quality Standards

Life's Journey of Avon LLC currently holds a 5 out of 5-star overall rating from Medicare. They also earned a 5 out of 5-star rating for their quality of care, along with a 4 out of 5-star rating from patient families.

Understanding Hospice Care in Plainfield

Hospice care in Hendricks County is about helping people live well when time is limited. Many families in Plainfield find that hospice brings a sense of calm to a stressful situation. It is not just about the end of life. It is about making the most of every single day. The team comes to you. They visit your home, a nursing facility, or an assisted living center. That makes life much easier for everyone involved. You do not have to travel to get the help you need. And that is a huge relief for tired caregivers. Local agencies like this one understand the unique needs of our Indiana neighbors. They provide nurses, aides, and social workers who know the area well. It feels good to have that kind of support nearby. You are never truly alone in this process.

What to Ask When Choosing a Hospice Provider

Asking the right questions can help you feel more confident in your choice. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how they manage pain and other symptoms at night or on weekends. It is vital to know who will be on your team. Ask if you will have the same nurse most of the time. Consistency helps build trust. Finally, ask what their team does to support the family members. Do they offer grief support or help with daily tasks? You deserve clear answers to all of these questions. Do not be afraid to speak up. A good hospice provider will be happy to share this information with you. They want you to feel comfortable and well-informed from the very first day.

Preserve Your Family Stories

This time of life is precious. Now is a beautiful moment to record the stories and wisdom that define your family's history for the generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.