HospiceScout

GENTIVA I

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1701 E. MARKET STREET
JEFFERSONVILLE, IN 47130
Ownership Type
For-Profit
Medicare Certified Since
January 1, 1997

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA I
RoleStaff Count
Registered Nurses (RN)22
Licensed Practical Nurses (LPN)3
Volunteers10

39

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.

12.2 minutes

of nurse care per routine home care day, on average

That is the 50th percentile among hospices nationally. The national median is about 12 minutes.

98

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.2 min

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.3%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits11.1%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.1%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.4%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,511 · 48th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.4%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life76.4%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia31%
  • Heart and circulatory disease22%
  • Lung and respiratory disease14%
  • Stroke8%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA I

GENTIVA I provides hospice services in Jeffersonville, Indiana. This freestanding provider serves the Clark County area with a team focused on comfort and support. They have been certified by Medicare for over two decades. The organization holds accreditation from CHAP, which is a private group that checks if health providers meet high standards. Families often look for this type of oversight when choosing care.

About GENTIVA I

GENTIVA I operates as a for-profit hospice provider. They earned their Medicare certification on January 1, 1997. Being a CHAP-accredited agency means they follow strict rules for safety and care quality. This group reviews health programs to ensure they meet national benchmarks. Their team consists of 39 employees including 22 registered nurses and 3 licensed practical nurses. Ten volunteers also help the staff provide support. Having many nurses is helpful for managing symptoms at home. It shows a commitment to having enough staff on hand for daily needs. Families should know that accreditation is a voluntary step that shows a provider wants to be measured against high standards. It is one way to check if a provider keeps their processes clean and organized.

Quality Performance

GENTIVA I maintains high standing with federal regulators. They earned top marks for their quality of care and receive strong feedback from patients in national surveys. Their CHAP accreditation adds another layer of quality assurance to their daily operations.

What Is Hospice Care Like in JEFFERSONVILLE?

Hospice care in Jeffersonville focuses on managing pain and keeping patients comfortable in their own homes. The team at GENTIVA I uses a mix of professional staff and volunteers to cover these needs. With 22 registered nurses on staff, they have a large group of trained medical experts ready to help. These nurses visit patients to monitor health changes and adjust care plans as needed. Volunteers offer extra companionship and support for families. This setup allows the agency to respond to changes in health quickly. Most families want to know that someone is available to answer questions at any time. A well-staffed team makes this possible. Good care depends on having enough people to handle the work.

What to Ask When Choosing a Hospice Provider

Talk to the hospice team directly before you make a choice. Ask how quickly a nurse can get to your home if a problem happens at night. You should also ask about the role of the volunteers and how they help your family. Find out how the team communicates changes in health to the primary doctor. Ask how they manage pain and other symptoms to keep the patient calm. It helps to understand their plan for weekends and holidays too. Write these questions down so you do not forget them. Getting clear answers helps your family feel ready for the care ahead. Take your time with these talks.

Preserve Your Family Stories

Your loved one has a life full of memories and wisdom. We offer tools to help you record these stories so they last for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.