HospiceScout

HENRY COUNTY MEMORIAL HOSPITAL HOSPICE

Provider Information

Address
798 N 16TH STREET
NEW CASTLE, IN 47362
Ownership Type
Non-Profit
Medicare Certified Since
August 1, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in New Castle

Henry County Memorial Hospital Hospice provides compassionate end-of-life care for families in New Castle, Indiana. They focus on comfort, dignity, and quality of life for patients facing a serious illness. The team works directly from their office on North 16th Street to serve the local community. They understand that this time is difficult for families. Because of this, they strive to make every day as peaceful as possible. Their staff offers medical support alongside emotional and spiritual guidance. You do not have to walk this path alone. Having a local team nearby means they can respond quickly when needs change. It is a relief to have that kind of support right in your own backyard.

About HENRY COUNTY MEMORIAL HOSPITAL HOSPICE

This hospice provider operates as a non-profit organization. They have been Medicare certified since August 1997. That longevity shows a deep commitment to serving the Henry County area for decades. Being non-profit often means their main goal is patient care rather than profits. Families should know that this provider meets strict federal standards for safety and service. They have earned a 5-star rating overall from CMS. This score includes perfect marks for both their quality of care and patient satisfaction. What most people don't realize is that these scores are based on real feedback from families just like yours. They are held to high standards every single day. That is a big deal when you are choosing who will care for your loved one.

Exceptional Quality Ratings

HENRY COUNTY MEMORIAL HOSPITAL HOSPICE has achieved a perfect 5/5 overall rating from Medicare. This includes top marks for both the quality of care they provide and the satisfaction reported by families. They are among the highest-rated providers in the region.

Understanding Hospice Care in New Castle

Hospice is not about giving up. It is about choosing to focus on comfort and peace during a terminal illness. In New Castle, families have access to professional teams that include nurses, doctors, and social workers. These experts visit the patient wherever they call home. This could be a private house or a nursing facility. The goal is always to manage pain and other symptoms effectively. But hospice also helps the family cope with the emotional weight of a diagnosis. You get a team that manages the medical side so you can focus on being a daughter, son, or spouse. It changes the entire experience for everyone involved. The care is tailored to the unique needs of each patient. That is the true heart of hospice service.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a personal decision. You should feel comfortable asking questions until you are satisfied. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Next, ask how they handle pain management and if they have specific staff available at night or on weekends. You also want to know how they support family caregivers. Ask what kind of respite care they offer if you need a break. It is also good to ask how they help with spiritual or emotional needs. Do they have volunteers or chaplains? The right provider will be happy to answer these questions clearly. They want you to feel confident in their care.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories. Capturing these stories now creates a lasting legacy for future generations to cherish.

Start Recording Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.