GENTIVA I
Provider Information
OAK BROOK, IL 60523
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Hospice Care at GENTIVA I
GENTIVA I provides specialized end-of-life care for families in Oak Brook, Illinois. Located at 800 Enterprise Drive, they serve the DuPage County area with a focus on comfort and support. Choosing the right hospice is a major decision for any family. It is about finding a team that understands your unique needs during a difficult time. This provider offers a full range of hospice services designed to help patients live their final days with dignity. They prioritize medical care, emotional support, and spiritual guidance for both the patient and their loved ones. If you are in the Oak Brook area, this location is a key resource for your end-of-life planning. The goal is always to keep the patient as comfortable as possible in their own home or a setting they choose. That is the true heart of hospice care.
About GENTIVA I
GENTIVA I has been a Medicare-certified provider since March 12, 2003. Being in the industry for over two decades shows they have significant experience with hospice regulations. This facility operates as a for-profit organization. Some families prefer non-profit options, but for-profit providers often bring robust resources and standardized care models to the table. The thing is, the ownership structure is just one piece of the puzzle. You should always look at the quality ratings and how the staff interacts with your family. Because they have been certified for so long, they have been through many reviews by federal agencies. This means they are well-versed in the high standards required by Medicare. When you talk to them, ask about their specific team structure and how they handle after-hours calls. It helps to understand exactly who will be walking through your door to provide support.
Quality Performance Summary
Understanding Hospice Care in OAK BROOK
Hospice care in Illinois is designed to offer a safety net for families facing a terminal illness. In DuPage County, there are several providers available, but the quality of care can vary quite a bit. That is why looking at the CMS data is so helpful. It gives you an objective look at how a provider performs compared to others. Most people do not realize that hospice is not just about the final days of life. It is actually about improving the quality of life for as long as possible. Many patients choose to start hospice care earlier than they think. This allows the team to build a real bond with the family. And that bond makes a huge difference when things get tough. You have the right to choose the provider that feels like the best fit for your loved one's specific needs.
What to Ask When Choosing a Hospice Provider
Asking the right questions can give you peace of mind. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask about their staff-to-patient ratio. It is good to know if you will have the same nurse most days or if it will change often. Consistency is key for building trust. Another important question is how they handle pain management and symptoms. You want to be sure they have a clear plan to keep your loved one comfortable. Lastly, ask how they support the family after the patient passes away. Grief support is a standard part of hospice, but every agency does it differently. Don't be afraid to ask these questions directly. A good provider will be happy to answer them clearly and with kindness.
Preserving Your Family's Story
During this time, memories become even more precious. We offer tools to help you record and save the stories that define your family's history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.