ADVOCATE HOSPICE
Provider Information
- Address
- 2311 W 22ND ST
OAK BROOK, IL 60523 - Ownership Type
- Combination Government & Non-Profit
- Medicare Certified Since
- April 26, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 35 |
| Physicians | 1 |
72
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ADVOCATE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2011.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ADVOCATE HOSPICE compares to hospices nationwide.
15.5 minutes
of nurse care per routine home care day, on average
That is the 79th percentile among hospices nationally. The national median is about 12 minutes.
328
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.5 min
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.4%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.7%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.8%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.2%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,055 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life65.2%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia8%
- Heart and circulatory disease20%
- Lung and respiratory disease6%
- Stroke19%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Advocate Hospice
Advocate Hospice serves the Oak Brook area from its office on West 22nd Street. This provider has been certified by Medicare since 1988. They function as a freestanding hospice agency. Families in DuPage County may look to this team for end-of-life care needs. The agency holds accreditation from the Joint Commission to show they meet set standards for safety and quality. This status reflects their commitment to following national guidelines for hospice operations. It is a signal that an outside group has checked their work. That helps families feel more secure about the care their loved ones receive. The agency supports patients with a team of 72 employees. This group includes 35 registered nurses and one physician. Their staff structure focuses on delivering direct medical support to patients in their homes or facilities. They aim to provide consistent care to those they serve.
About Advocate Hospice
Advocate Hospice operates as a combination government and non-profit entity. This unique structure means they balance public accountability with a mission-focused approach to care. They have held Medicare certification for over 35 years. Long-term certification shows they have stayed in the program for a long time. The Joint Commission accreditation adds another layer of oversight. This group sends experts to audit the hospice. They check if the agency follows rules for patient records and emergency plans. It matters because it forces the agency to keep their systems sharp. Families should know that this agency has a high score for quality of care based on the CMS Hospice Care Index. This score tracks clinical outcomes. It shows how well they manage symptoms and provide care. The agency also participates in the national patient survey program. This program gathers feedback directly from families about their experiences with the team.
Quality Overview
What Is Hospice Care Like in OAK BROOK?
Hospice care in Oak Brook focuses on comfort and symptom management for those with life-limiting illnesses. The care team travels to where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal remains the same in every setting. They work to reduce pain and help the patient stay alert. A large team of nurses makes up the core of this service. They visit often to check on the patient and adjust medicine. The physician works with the nurses to guide the plan of care. This team approach ensures that medical needs get addressed quickly. They also include social workers to help with emotional and practical support. Families often find that having this team involved makes daily life easier. It brings specialized medical eyes into the home. This helps prevent trips to the hospital for simple issues.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step for your family. You should feel comfortable with the team you pick. Start by asking how many nurses they have available for after-hours calls. You need to know who will answer if you have an emergency at night. Another good question is how they handle sudden changes in pain levels. Ask for details on their response time for urgent visits. It is also wise to ask about their experience with your specific diagnosis. Some agencies have more practice with certain conditions than others. Find out how they include family members in the daily care plan. You want to know if they will teach you how to help your loved one. Ask about their volunteer program as well. Volunteers can provide extra companionship for the patient. Getting clear answers helps you make the best choice for your unique situation.
Preserve Your Family Stories
This time is about more than just medical care. It is also about the memories you share. Start recording your family history now to keep those stories safe for the future.
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