HospiceScout

RESIDENTIAL HOSPICE

Provider Information

Address
630 DUNDEE RD
NORTHBROOK, IL 60062
Ownership Type
Non-Profit
Medicare Certified Since
January 6, 1989

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Northbrook Families

Residential Hospice serves the Northbrook area from their office on Dundee Road. They provide end-of-life care focused on comfort and dignity for patients facing serious illnesses. The team works to manage pain and support the emotional needs of both the patient and their loved ones. It is a local resource for those needing specialized care in Cook County. Choosing a provider is a big decision, so having someone nearby can make a real difference in daily life. Their goal is to help families focus on spending quality time together during a very difficult season.

About RESIDENTIAL HOSPICE

Residential Hospice is a non-profit provider that has been Medicare certified since January 1989. That is over thirty years of serving the community. Being non-profit means their focus stays on patient care rather than profit margins. Families should know that they have a long history of meeting federal standards for hospice care. This longevity suggests they understand the local landscape of healthcare in Illinois. You can reach them at (855) 902-5100 to learn more about their specific care teams. The thing is, every hospice is different, so it helps to ask how their long experience shapes their approach to daily care today.

Quality Ratings Overview

Residential Hospice holds a 4.5 out of 5-star overall rating, reflecting strong quality of care based on the CMS Hospice Care Index. However, their patient satisfaction score is 1 out of 5 stars in the CAHPS survey. This means clinical care is rated highly, but families have reported lower satisfaction with their personal experiences.

Understanding Hospice Care in NORTHBROOK

Finding the right hospice in Northbrook means looking at more than just a list of names. Hospice care is not just about medicine. It is about the whole person. In this part of Cook County, you have access to several providers, but each one has a unique way of doing things. Some focus on large teams, while others keep the circle smaller. The care usually happens wherever the patient calls home. That could be a private house or a nursing facility. And the best part is that Medicare covers the cost of hospice care. This removes a huge financial burden for most families. So, focus your search on finding a team that listens to your specific wishes and values.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions during your first meeting. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain and other symptoms that might pop up. It is important to know if they have a doctor who specializes in end-of-life care available. Finally, ask how they support the family after a loss. These questions help you see if their values match your own. Don't worry about being too picky. You deserve a team that makes you feel heard and supported at every single step.

Keep Your Family Stories Alive

During this time, the memories you share with your loved ones are more precious than ever. Take a moment to record the stories and lessons that define your family history for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.