RESIDENTIAL HOSPICE
Provider Information
- Address
- 630 DUNDEE RD
NORTHBROOK, IL 60062 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 6, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
| Volunteers | 52 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RESIDENTIAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 1993.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RESIDENTIAL HOSPICE compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
156
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.5%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care23.6%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months15.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,238 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life54.5%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia11%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke10%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Northbrook Families
Residential Hospice serves the Northbrook area from their office on Dundee Road. They provide end-of-life care focused on comfort and dignity for patients facing serious illnesses. The team works to manage pain and support the emotional needs of both the patient and their loved ones. It is a local resource for those needing specialized care in Cook County. Choosing a provider is a big decision, so having someone nearby can make a real difference in daily life. Their goal is to help families focus on spending quality time together during a very difficult season.
About RESIDENTIAL HOSPICE
Residential Hospice is a non-profit provider that has been Medicare certified since January 1989. That is over thirty years of serving the community. Being non-profit means their focus stays on patient care rather than profit margins. Families should know that they have a long history of meeting federal standards for hospice care. This longevity suggests they understand the local landscape of healthcare in Illinois. You can reach them at (855) 902-5100 to learn more about their specific care teams. The thing is, every hospice is different, so it helps to ask how their long experience shapes their approach to daily care today.
Quality Ratings Overview
Understanding Hospice Care in NORTHBROOK
Finding the right hospice in Northbrook means looking at more than just a list of names. Hospice care is not just about medicine. It is about the whole person. In this part of Cook County, you have access to several providers, but each one has a unique way of doing things. Some focus on large teams, while others keep the circle smaller. The care usually happens wherever the patient calls home. That could be a private house or a nursing facility. And the best part is that Medicare covers the cost of hospice care. This removes a huge financial burden for most families. So, focus your search on finding a team that listens to your specific wishes and values.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions during your first meeting. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain and other symptoms that might pop up. It is important to know if they have a doctor who specializes in end-of-life care available. Finally, ask how they support the family after a loss. These questions help you see if their values match your own. Don't worry about being too picky. You deserve a team that makes you feel heard and supported at every single step.
Keep Your Family Stories Alive
During this time, the memories you share with your loved ones are more precious than ever. Take a moment to record the stories and lessons that define your family history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.