HospiceScout

LIGHTWAYS HOSPICE AND SERIOUS ILLNESS CARE

Provider Information

Address
250 WATER STONE CIRCLE
JOLIET, IL 60431
Ownership Type
Non-Profit
Medicare Certified Since
October 3, 1990

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved Ones

Lightways Hospice and Serious Illness Care provides compassionate support in Joliet, Illinois. They help families manage the physical and emotional challenges that come with serious illness. Their team focuses on comfort, dignity, and quality of life for every single person under their care. When you choose a provider, you want people who truly listen. That is exactly what they strive to do every day in Will County. They serve the local area with a deep commitment to gentle, expert care. Families often feel a sense of relief once the team steps in to help. It is about making each day count. Whether you need help with symptom control or just someone to talk to, they are there. Their presence in the community brings peace of mind to many neighbors facing difficult times. You deserve a team that cares as much as you do.

About Lightways Hospice and Serious Illness Care

This provider has been Medicare certified since October 3, 1990. That is over three decades of experience serving the Joliet area. As a non-profit organization, their focus remains squarely on patient needs rather than profits. That is a big deal for families seeking honest care. Many people do not realize that non-profit status often means any extra money goes right back into patient services. You can find them at 250 Water Stone Circle. The office is easy to reach if you have questions about their specific programs. They have built a long history of trust with the people of Will County. Choosing a provider with such a long track record can help you feel more secure in your decision. It shows they have the systems in place to handle complex care needs. They know how to support you through the hardest parts of the journey.

Exceptional Quality Ratings

Lightways Hospice earns a perfect 5/5 star overall rating from Medicare. They also hold a 5/5 rating for their quality of care based on the Hospice Care Index. Plus, they earned 4/5 stars for patient satisfaction. This shows they are both medically skilled and kind to the families they serve.

Understanding Hospice Care in Joliet

Finding the right care in Joliet can feel overwhelming at first. The good news is that you have local options that understand the unique needs of this community. Hospice is not about giving up. It is about choosing a different kind of care that puts comfort first. Most people wait too long to ask for help, but starting early can make a huge difference. The thing is, hospice teams bring their care directly to your home. This allows your loved one to stay in a familiar, comfortable space. They manage pain and symptoms so you can focus on being a family member again. It removes the stress of constant doctor visits and hospital stays. You should feel empowered to reach out when you need a hand. Local teams like the one at Water Stone Circle are ready to guide you. You are not meant to do this alone.

What to Ask When Choosing a Hospice Provider

You should never feel rushed when picking a partner for your family's care. Start by asking how quickly their team can get to your home after you call. A good provider will have an answer ready. Ask them how they handle pain management during the night or on weekends. It is vital to know that help is available 24/7. You should also ask how they support the family's emotional needs, not just the patient. Do they offer grief counseling? How do they involve you in the care plan? These questions reveal how much a provider truly cares about your unique situation. Don't be afraid to ask for clarity on anything that feels confusing. The right provider will be patient and clear with you. They want you to feel confident in the choice you make for your loved one.

Keep Your Family Stories Alive

Every life is a book filled with stories that deserve to be remembered forever. We help you capture those precious memories and lessons to share with the generations that follow.

Start Your Legacy

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.