FAMILY CENTERED HOSPICE
Provider Information
- Address
- 2171 EXECUTIVE DRIVE
ADDISON, IL 60101 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 4, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Volunteers | 1 |
33
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY CENTERED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY CENTERED HOSPICE compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
161
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66.1%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,226 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.4% of patients or more. Most hospices score above 90 percent.
- Pain screening89.7%
- Pain assessment88.7%
- Breathing difficulty screening98.2%
- Breathing difficulty treatment98%
- Treatment preferences discussed98.5%
- Beliefs and values discussed96.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life51.4%
- All care steps completed82.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia46%
- Heart and circulatory disease12%
- Lung and respiratory disease5%
- Stroke7%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Families in Addison
Family Centered Hospice operates out of Addison, Illinois. They provide end-of-life care for residents across DuPage County. The team focuses on comfort and support for patients at home or in care facilities. Their office is at 2171 Executive Drive, right in the heart of the community. Dealing with a terminal illness is hard. Having local help nearby often makes the process easier for everyone involved. They have been a Medicare-certified provider since May 2005. That is nearly two decades of service to the local area. Choosing the right partner for hospice care is a big decision. This team works to provide support when families need it most. You want a provider that knows the area and understands your specific needs. That is what this group aims to do every single day for their neighbors in Addison.
About FAMILY CENTERED HOSPICE
Family Centered Hospice is a for-profit organization. They first gained Medicare certification on May 4, 2005. This means they meet federal standards for the care they provide to patients. Being a for-profit provider means they have a specific business model. But that does not change the core mission of hospice care. Their main goal is keeping patients comfortable and pain-free. Families should know that Medicare covers hospice services for those who qualify. This provider has been serving the DuPage region for a long time now. Experience matters in this field. You need a team that knows how to handle complex medical issues. The thing is, every hospice agency is a little bit different. Some focus heavily on spiritual care, while others focus on medical management. You should look for a provider that matches your family's personal values. That is the best way to ensure peace of mind during a difficult time.
Quality Performance Snapshot
Understanding Hospice Care in ADDISON
Finding the right care in DuPage County can feel like a maze. There are many options, but not all are the same. Hospice is not just about medicine. It is about the whole person. The team includes doctors, nurses, social workers, and volunteers. They all work together to help the patient stay comfortable. Many people think hospice is only for the very last days of life. That is a common mistake. You can get help for months if a doctor says the time is right. The goal is to focus on quality of life rather than a cure. So, you get to spend more time doing what matters. You can talk, laugh, and share stories with your loved ones. That is the real gift of hospice. It changes the focus from fighting the sickness to living the life you have left. It is about dignity and grace.
What to Ask When Choosing a Hospice Provider
You have a right to choose the best care for your family. Do not be afraid to ask tough questions. First, ask how quickly a nurse can get to your home after a call. You need to know that help is available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you want a plan that is flexible. Third, ask about their specific experience with your loved one's illness. Some providers are better at certain conditions than others. Finally, ask how they support the family after the patient passes. Grief support is a huge part of what a good hospice does. Do they offer counseling? Do they have support groups? These things matter. You are building a team to walk this path with you. Make sure you trust the people you pick. Take your time to get the answers you need.
Keep Your Family Stories Alive
The days you spend with your loved one are precious. We help you capture those memories and stories so they last forever. It is a simple way to honor their life and keep their voice in your family.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.