GENTIVA HOSPICE
Provider Information
- Address
- 1321 N NORTHWOOD CENTER COURT, SUITE A
COEUR D'ALENE, ID 83814 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 30, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA HOSPICE compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months54.8%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,371 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 61.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed100%
- Beliefs and values discussed98.9%
- Visits in the last days of life61.9%
- All care steps completed95.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia36%
- Heart and circulatory disease21%
- Stroke16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva Hospice in Coeur d'Alene
Gentiva Hospice provides end-of-life care for families in Coeur d'Alene, Idaho. They operate from their office at 1321 N Northwood Center Court, Suite A. Their team works to manage pain and provide comfort for those with terminal illnesses. They focus on the physical and emotional needs of every patient they serve. It is a local option for families needing support during a difficult time. The team handles the medical side of care so you can focus on being there for your loved one. They serve the Kootenai County area with a commitment to compassionate service. Choosing a provider is a big decision, and it is helpful to know who is working in your community. Gentiva Hospice has been a part of the local healthcare landscape for several years now. They offer a range of hospice services designed to keep patients comfortable at home.
About Gentiva Hospice
Gentiva Hospice is a for-profit provider that has been Medicare certified since December 30, 2016. This certification means they meet federal standards for hospice care. It also means they can accept Medicare insurance for their patients. Being a for-profit organization, they operate with a clear structure for their business and care delivery. What should families know about this? They have a established history in the region, having served patients for many years. The team at this location works to coordinate care plans that fit the unique needs of each family. They follow federal rules to ensure that care remains safe and consistent. Understanding the basics of their business helps you feel more confident in your choices. You can reach their office directly at (208) 765-3452 if you have questions about their specific services or how they can help your family today.
Quality Performance
Understanding Hospice Care in Coeur d'Alene
Hospice care in Coeur d'Alene is about more than just medicine. It is about helping families find peace and comfort at the end of life. When you live in Kootenai County, you have access to teams that include doctors, nurses, and social workers. These professionals visit you where you live. That could be your own home or a care facility. The goal is to reduce pain and help with symptoms that make daily life hard. Most people do not realize that hospice can start sooner than the final days. It is meant to support the patient and the family for weeks or even months. Having this kind of support nearby makes a big difference. It allows everyone to focus on quality time together rather than on medical chores or travel. You deserve to have a team that listens to your goals for care.
What to Ask When Choosing a Hospice Provider
Choosing the right team is personal. You should feel comfortable asking direct questions to any provider you consider. Start by asking how quickly they can respond if a crisis happens at night or on a weekend. You also want to know how many times a week a nurse will visit. Ask them how they help manage pain and if they have extra support for family members who are grieving. It is also smart to ask about their experience with specific illnesses. Do they have a plan for when symptoms change suddenly? You need to feel like you are in good hands. Don't be afraid to ask for details about their team's training. Good hospice providers are happy to explain how they work. They want you to feel informed and supported through the whole process. Take your time to get the answers you need.
Preserve Your Family's History
Your loved one's stories are a gift to future generations. We provide tools to help you capture these memories and preserve them for your family to cherish forever.
Start Preserving StoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.