AUBURN CREST HOSPICE
Provider Information
- Address
- 1221 IRONWOOD DR SUITE 102
COEUR D'ALENE, ID 83814 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 5, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 0 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what AUBURN CREST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2009.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how AUBURN CREST HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.9%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits67.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.4%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,076 · 78th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening98.9%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.7%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia36%
- Heart and circulatory disease28%
- Lung and respiratory disease6%
- Stroke9%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Auburn Crest Hospice
Auburn Crest Hospice serves patients in Coeur d'Alene, Idaho. This provider offers end of life support to families in Kootenai County. They earned accreditation from the Joint Commission, which shows they meet high standards for safety and care. This organization has been certified by Medicare since late 2008.
Understanding Your Provider
Auburn Crest Hospice operates as a for-profit organization. The Joint Commission accreditation is a badge of quality that signifies the agency follows strict national rules for health care. This group often reviews hospitals and hospice programs to ensure they provide safe, effective, and reliable care to every person they serve. Families should know this accreditation means an outside team checked their work. It confirms the agency follows clear, proven steps to keep patients comfortable. That matters for your peace of mind. Medicare certification also requires the agency to meet federal rules for how they treat patients. Being a smaller team with six employees, they focus on specific care needs. You can expect them to follow these formal standards every single day.
High Quality Standards
What Is Hospice Care Like in Coeur d'Alene?
Hospice care in Coeur d'Alene focuses on comfort and dignity for patients with a terminal illness. The goal is to manage pain and help families spend meaningful time together. Auburn Crest Hospice provides this care with a team of six members. This team includes two registered nurses who lead the clinical side of your care plan. They work to address physical symptoms while supporting your emotional needs at home. Because they do not employ physicians or volunteers directly, the staff relies on a focused approach to nursing and coordination. This structure allows them to keep their attention on your daily comfort. Many families find this small, dedicated team approach helps them feel more connected to the nurses caring for their loved ones during a difficult time.
What to Ask When Choosing a Hospice Provider
Choosing a care team is a big decision for any family. You need answers that make the path ahead feel clearer. Start by asking how the team handles pain management after regular business hours. You should also ask how quickly a nurse can get to your home if a crisis occurs. Another smart question is how they coordinate with your current doctor to keep your care plan aligned. Finally, ask what specific support they offer for family members who are grieving. Getting these answers helps you understand exactly what to expect from the team. Clear communication is the best way to start this partnership. You deserve to feel confident in the care your loved one receives every single day.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping safe for the next generation.
Start PreservingOther Hospice Providers Nearby
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HORIZON HOSPICE WEST
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