ATRIUM HEALTH FLOYD MEDICAL CENTER HEYMAN HOSPICE
Provider Information
- Address
- 420 EAST SECOND AVENUE, SUITE 103
ROME, GA 30161 - Ownership Type
- Other
- Medicare Certified Since
- September 21, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Physicians | 1 |
42
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ATRIUM HEALTH FLOYD MEDICAL CENTER HEYMAN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ATRIUM HEALTH FLOYD MEDICAL CENTER HEYMAN HOSPICE compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
59
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.3%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.9%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.9%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,233 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 85% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.1%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life85%
- All care steps completed97.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia31%
- Heart and circulatory disease22%
- Lung and respiratory disease8%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Rome
Atrium Health Floyd Medical Center Heyman Hospice provides specialized end-of-life care for families in Rome, Georgia. Located at 420 East Second Avenue, this team focuses on comfort and dignity for every patient. They offer dedicated support to help patients and loved ones navigate difficult health journeys. Their staff provides care that honors the wishes and needs of those they serve. Families in Floyd County can rely on this local team for professional hospice services. The care provided is rooted in kindness and a deep commitment to the community. Choosing the right hospice is a vital step for your family. This provider works to ensure comfort is the top priority during this time.
About Atrium Health Floyd Medical Center Heyman Hospice
This hospice provider has been Medicare certified since September 21, 1990. This long history shows a deep commitment to meeting federal standards for quality care. The provider is listed under "Other" ownership. This structure allows them to focus on unique service models for their patients. When you look for a hospice, certification status acts as a key indicator of reliability. Families should know that this provider has served the Rome community for many years. They follow strict guidelines set by Medicare to ensure safety and quality. You can feel confident knowing their history shows a dedication to excellence. Their office is easy to reach at 706-509-3200 if you have questions about their specific programs. Understanding their background helps families make informed choices about where to get the best possible care for their loved ones.
Exceptional Quality Ratings
Understanding Hospice Care in Rome
Hospice care in Rome focuses on quality of life rather than curing an illness. The goal is to manage pain and provide emotional support for the whole family. In Floyd County, hospice teams often visit patients in their own homes. They can also provide care in nursing homes or assisted living facilities. Hospice is not just about the final days of life. It is about making every remaining day as comfortable and meaningful as possible. A hospice team includes doctors, nurses, social workers, and volunteers. They work together to address physical, emotional, and spiritual needs. When you choose a provider, look for one that communicates clearly with your family. Good hospice care brings peace and comfort to your home. It allows families to spend quality time together without the stress of managing complex medical symptoms alone.
What to Ask When Choosing a Hospice Provider
Selecting the right hospice provider is a major decision for any family. You should feel comfortable with the team you choose. Here are some important questions to ask during your search:
- How quickly can a nurse or doctor respond if we have an emergency at night?
- What specific services do you offer to support family caregivers at home?
- How does your team handle pain management and comfort for the patient?
- Can you explain how your staff coordinates with our primary care physician?
Asking these questions helps you understand the level of support you will get. Do not be afraid to ask for clarity on any part of the plan. A good provider will be happy to explain their processes and answer your concerns. Remember that your peace of mind is just as important as the medical care provided to your loved one.
Preserve Your Family Story
During this time, capturing memories and stories is a beautiful way to honor your loved one. We provide tools to help you record and save your family history for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.