FAMILY HOSPICE
Provider Information
- Address
- 435 WEST BANKHEAD HWY
VILLA RICA, GA 30180 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 24, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
40
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
98
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.8%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.5%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.3%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,238 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.1% of patients or more. Most hospices score above 90 percent.
- Pain screening94.8%
- Pain assessment94.6%
- Breathing difficulty screening94.7%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed99.8%
- Beliefs and values discussed93.0%
- Bowel care for patients on opioids94.8%
- Visits in the last days of life59.1%
- All care steps completed81.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia30%
- Heart and circulatory disease17%
- Lung and respiratory disease10%
- Stroke5%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Family Hospice in Villa Rica
Family Hospice operates in Villa Rica, Georgia, to provide end of life care services. This provider has served the local area since mid 2015 as a freestanding hospice agency. They aim to support patients and their loved ones during challenging health transitions. The office is located on West Bankhead Highway in Cobb County. Families in the region often look for local options to keep their relatives close to home. This agency is a for profit organization that works under federal rules for hospice care. They focus on maintaining standards set by Medicare to ensure they meet the needs of those they serve. Choosing a local provider can make coordinating daily care visits much easier for everyone involved. Their team is ready to assist with medical and emotional needs during this time.
About Family Hospice
This agency functions as a freestanding hospice provider. Being freestanding means they operate as an independent entity rather than a department inside a larger hospital or nursing home. They have been certified by Medicare for nearly a decade. This certification requires them to follow specific federal guidelines regarding patient safety and care quality. The agency employs 40 staff members, including 15 registered nurses. These nurses play a central role in managing pain and symptoms for patients under their care. Having a dedicated team of nurses allows for regular monitoring of patient health status. Families should know that this provider holds a for profit status. This structure is common in the hospice industry. It does not dictate the quality of care on its own. You should look at the official quality marks to see how they perform compared to other agencies in Georgia.
Quality Performance Summary
What Is Hospice Care Like in VILLA RICA?
Hospice care in Villa Rica focuses on comfort and quality of life. The goal is to provide relief from symptoms rather than seeking a cure for a terminal illness. Most care happens where the patient lives. This could be a private home or a local residential facility. The team typically includes doctors, nurses, and social workers. Family Hospice specifically uses a team of 15 registered nurses to provide clinical support. These professionals visit regularly to check on the patient and adjust care plans as needed. They also coordinate with the family to handle medications and medical equipment. What most people miss is that hospice also offers emotional support for the entire family unit. The care team works to ensure the patient remains comfortable and respected. This approach allows families to spend more meaningful time together without the stress of managing complex medical tasks alone.
What to Ask When Choosing a Hospice Provider
Selecting a hospice agency is a big decision for your family. You should feel comfortable asking direct questions to the providers you interview. Start by asking how quickly they can send a nurse to the home after an initial call. You should also ask how they handle after hours emergencies or weekend needs. It helps to know which specific staff members will be your main point of contact. Ask how they coordinate care if the patient needs to move to a different facility later. You might also ask how they support family caregivers who are tired or overwhelmed. Do not feel rushed during these conversations. A good provider will answer clearly and help you understand their processes. Good communication is the foundation of a helpful relationship between your family and the hospice team. Take notes to help you compare your options later.
Preserve Your Family Stories
Capture memories and life lessons to share with future generations during this important time.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.