FAMILY HOSPICE
Provider Information
- Address
- 435 WEST BANKHEAD HWY
VILLA RICA, GA 30180 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 24, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
40
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
98
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.8%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.5%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months18.3%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,238 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59.1% of patients or more. Most hospices score above 90 percent.
- Pain screening94.7%
- Pain assessment92.7%
- Breathing difficulty screening92.8%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed99.8%
- Beliefs and values discussed89.9%
- Bowel care for patients on opioids94.1%
- Visits in the last days of life59.1%
- All care steps completed76.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia30%
- Heart and circulatory disease17%
- Lung and respiratory disease10%
- Stroke5%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Family Hospice
Family Hospice serves the Villa Rica community with compassionate end-of-life care. They provide essential services to help patients stay comfortable in their own homes. Their team focuses on managing pain and supporting families through difficult transitions. Choosing a hospice provider is a deeply personal decision for every family. It is about finding a team that aligns with your loved one's specific needs and values. Having a reliable partner nearby makes a significant difference during this time. The team at this location works hard to ensure patients feel heard and cared for. That is exactly what you want in a hospice provider. They are located on West Bankhead Hwy and have served the local area for several years. Their commitment to the Villa Rica community remains a central part of their mission as a hospice provider.
About Family Hospice
Family Hospice operates as a for-profit organization in Villa Rica. They have been Medicare certified since June 24, 2015. That is nearly a decade of experience serving the community under federal quality guidelines. Being certified means they meet strict standards set by Medicare. It gives families a clear baseline to compare different care providers. Most people do not realize that for-profit hospices follow the exact same safety rules as non-profit groups. The difference often lies in how they manage their daily operations and resources. You should look for a team that communicates openly about their approach. Ask them how they handle weekend care or sudden changes in a patient's health. Understanding their history helps you feel more confident in your choice. It is all about finding the right fit for your unique family situation.
Quality Performance Summary
Understanding Hospice Care in Villa Rica
Hospice care in Georgia is meant to bring comfort when a cure is no longer the main goal. Many families in Cobb County find that hospice changes the entire experience for the better. The focus shifts from hospital visits to quality time at home. It allows your loved one to be surrounded by familiar things and faces. The thing is, hospice is not just for the final days or weeks. Many patients benefit from these services for months. It covers medical equipment, medication for pain, and emotional support for the whole family. You have the right to choose the provider that feels right for you. Don't feel rushed into a decision. Take your time to talk with the staff and ask how they serve families in Villa Rica. Your comfort is the top priority here.
What to Ask When Choosing a Hospice Provider
Picking a hospice team feels like a heavy task. But asking the right questions can clear the fog. Start by asking how quickly a nurse can reach your home in an emergency. You also want to know who will be part of the care team. Will you see the same doctor or nurse regularly? This consistency matters a lot. Ask them specifically about their weekend and after-hours support. You need to know that help is available when the sun goes down. Finally, ask how they support the family's emotional needs. Do they offer grief counseling or help with daily tasks? A good hospice provider supports the patient and the caregivers too. Write these down before your first meeting. It helps keep the conversation on track when you feel overwhelmed.
Keep Your Family Stories Alive
This time of life is about more than just medical care. It is a chance to gather stories, memories, and wisdom from your loved ones. We can help you preserve these precious moments for future generations.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.