HEART OF HOSPICE WEST ATLANTA
Provider Information
- Address
- 1 COMMUNITY SQUARE BLVD, SUITE 302
VILLA RICA, GA 30180 - Ownership Type
- Other
- Medicare Certified Since
- July 12, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART OF HOSPICE WEST ATLANTA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART OF HOSPICE WEST ATLANTA compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.2%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.4%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,558 · 42nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 76.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life76.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia25%
- Heart and circulatory disease20%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Villa Rica
Heart of Hospice West Atlanta provides essential end-of-life care for families in Carroll County. Based in Villa Rica, Georgia, this team focuses on comfort and dignity for patients during their most vulnerable times. They offer a full range of hospice services designed to support both the patient and their loved ones. Whether it is managing pain or providing emotional support, they are there to help. It is a local choice for families seeking dedicated care close to home. The team works hard to ensure patients feel safe and respected throughout their journey. Choosing the right hospice is a big decision for any family. Having a provider right here in Villa Rica makes that process a little easier to manage. They focus on what matters most: spending time with the people you love.
About Heart of Hospice West Atlanta
Heart of Hospice West Atlanta has been Medicare certified since July 12, 2010. This long history shows they have deep experience in the field. They operate as an 'Other' ownership type, which is common for many hospice providers in the region. What should you look for? You want a team that knows the local community and has a proven track record. That is exactly what you get here. They have served the area for over a decade. That is a big deal when you need stability during a hard time. The team understands the specific needs of families in Carroll County. They are not just a name on a list. They are neighbors who care about the well-being of your family. Always ask how their specific team approach fits your unique situation. Getting the right fit makes all the difference in the world.
Understanding Hospice Care in Villa Rica
Hospice is about living each day as fully as possible. In Villa Rica, families have access to specialized care teams that visit the home. These teams include nurses, doctors, and counselors. The goal is to keep the patient pain-free and comfortable. Many people think hospice is just for the final days, but that is a myth. You can start hospice care sooner to get more support. It provides peace of mind for the whole family. The thing is, hospice is not just about the patient. It is about supporting the people who love them, too. You get help with daily tasks and emotional support for the stress of caregiving. If you are in Carroll County, you have options to get this care in your own living room. That comfort is worth a lot when life gets tough. Reach out early to learn how they can help you.
What to Ask When Choosing a Hospice Provider
It is natural to feel overwhelmed when picking a hospice team. Start by asking clear, direct questions to get the answers you need. First, ask how quickly they can get a nurse to your home in an emergency. You want to know someone is available 24/7. Second, ask what specific services they offer for family counseling. Caregiving is exhausting, and you need that extra support. Third, ask how they manage pain and other symptoms. You want to be sure they have a plan that changes as the patient's needs change. Finally, ask if they have experience with the specific illness your loved one has. Some hospices have special training for certain conditions. Keep a notepad handy when you call. Write down the answers so you can compare them later. You are the expert on your family's needs, so trust your gut when you talk to them.
Preserve Your Family's Story
During this time, sharing memories and stories is a powerful way to connect. We provide tools to help you capture these moments and keep them safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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HOSPICE CARE OPTIONS INC.
HOSPICE OF SOUTH GEORGIA, INC.
CRISP REGIONAL HOSPICE AND PALLIATIVE CARE
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.