HEART 2 HEART HOSPICE, INC
Provider Information
- Address
- 2330 SCENIC HIGHWAY SOUTH, SUITE 103
SNELLVILLE, GA 30078 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 20, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 2 |
| Volunteers | 2 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART 2 HEART HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART 2 HEART HOSPICE, INC compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months7.7%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,247 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 54.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life54.1%
- All care steps completed93.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia46%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Comfort in Snellville
Heart 2 Heart Hospice, Inc serves families in Snellville, Georgia, from their office on Scenic Highway South. They focus on providing comfort and support for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision for any family. The goal here is to help your loved one stay comfortable in their own home or a care facility. It is about dignity and peace when it matters most. These teams bring nurses, aides, and support staff right to your door. They handle the medical side so you can focus on being a daughter, a son, or a spouse. The team works hard to manage pain and symptoms with care. That is the heart of what they do every single day.
About HEART 2 HEART HOSPICE, INC
Heart 2 Heart Hospice, Inc has been Medicare certified since August 20, 2020. They operate as a for-profit provider in Gwinnett County. This means they are held to strict federal standards to keep their certification. What should you know about this? For-profit status just describes how they are set up as a business. It does not change the fact that they must follow the same rules as other hospice groups. They have been serving the area for several years now. That experience matters when you need a team that knows the local healthcare landscape. You should always feel free to ask them about their specific care philosophy. Most providers are happy to sit down and walk you through their process. It is your right to understand who will be coming into your home.
Quality Performance
Understanding Hospice Care in SNELLVILLE
Finding the right care in Gwinnett County can feel like a heavy task. But you have options. Most hospice care happens wherever the patient calls home. That could be a house, an apartment, or a nursing facility. The thing is, hospice is not just about the end of life. It is about making the most of the time you have left. In Snellville, families often look for providers who can respond quickly to calls. You want a team that knows the local hospitals and pharmacies. This makes getting medications and supplies much faster. A good hospice team acts as a bridge between your family and the medical world. They take the weight off your shoulders. So, take your time and ask questions until you feel comfortable with your choice.
What to Ask When Choosing a Hospice Provider
You have a voice in this process. Don't be afraid to use it. When you interview a hospice provider, have a list of questions ready. Here are a few to get you started:
- How quickly can a nurse get to my home if there is an emergency at night?
- What specific services do you offer to help family caregivers?
- How do you handle pain management and comfort if symptoms get worse?
- Can you tell me how your team communicates with my primary doctor?
Preserve Your Family Stories
Your loved one has a lifetime of memories. Capture their stories and wisdom today to create a lasting gift for future generations to cherish forever.
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