HEART 2 HEART HOSPICE, INC
Provider Information
- Address
- 2330 SCENIC HIGHWAY SOUTH, SUITE 103
SNELLVILLE, GA 30078 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 20, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 2 |
| Volunteers | 2 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART 2 HEART HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART 2 HEART HOSPICE, INC compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months7.7%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,247 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 54.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life54.1%
- All care steps completed93.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia46%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About HEART 2 HEART HOSPICE, INC
Heart 2 Heart Hospice serves families in Snellville, Georgia. They offer end of life care for patients needing comfort and support. This facility provides services as a freestanding hospice provider. Medicare first certified this location on August 20, 2020. They focus on meeting the specific needs of patients within Gwinnett County. The team includes two physicians and two registered nurses. They also work with two volunteers to support patients. Finding the right care is hard. This provider offers a clear option for local families looking for support. Their team size remains small and focused on individual care.
About HEART 2 HEART HOSPICE, INC
This is a for-profit hospice organization. They have maintained Medicare certification for several years now. That certification shows they follow federal rules for patient safety and care. It also means they meet certain standards for how they manage their team and medical records. Families often look for this certification as a baseline for quality. You should know that this provider has a limited staff size of nine total employees. This means the care is very personal. They keep their focus on the patient and their immediate family members. Small teams often build closer bonds with those they help. That is a benefit for many people. You can check their official records for more details on their specific services. They aim to provide consistent support during a difficult time for your loved ones.
High Quality Standards
What Is Hospice Care Like in SNELLVILLE?
Hospice care in Snellville focuses on comfort rather than a cure. The goal is to manage pain and improve the quality of each day. This provider uses a team approach to reach that goal. Their staff includes two registered nurses and two physicians who oversee medical needs. They also have two volunteers to assist with companionship. Most hospice care happens in the home setting. This allows patients to stay where they feel most at peace. The team visits regularly to check on symptoms and offer support to the family. They handle the medical side so you can focus on being with your loved one. It is about peace of mind. The small size of this team ensures that someone is always aware of the patient's specific health needs and comfort levels.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step. You need clear answers to make the right choice for your family. Start by asking how quickly a nurse can arrive if a sudden problem occurs at night. Ask about the specific role of the volunteers and how they help. It is also good to ask how the team manages pain and other difficult symptoms at home. You should inquire about their experience with your specific health situation. Ask if they have a physician available to talk with your own doctor. Finally, ask what happens if the patient needs a higher level of care than the home can provide. Getting these answers will help you feel more sure about your decision. Take your time with these questions. You deserve to feel confident in the support you choose for your family member.
Preserve Your Family Stories
Capture the memories, wisdom, and life stories of your loved ones in a way that lasts for generations to come.
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