PRUITTHEALTH HOSPICE AND PALLIATIVE CARE-ATLANTA
Provider Information
- Address
- 5365 OAKBROOK PARKWAY
NORCROSS, GA 30093 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 14, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 11 |
47
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRUITTHEALTH HOSPICE AND PALLIATIVE CARE-ATLANTA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRUITTHEALTH HOSPICE AND PALLIATIVE CARE-ATLANTA compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
116
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life85%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.9%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,482 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids96.2%
- Visits in the last days of life51.6%
- All care steps completed96.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia12%
- Heart and circulatory disease39%
- Lung and respiratory disease8%
- Stroke15%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Expert Hospice Care in Norcross
PruittHealth Hospice and Palliative Care-Atlanta serves the Norcross community with dedicated end-of-life support. They provide comfort-focused care for patients and their families throughout Gwinnett County. The team focuses on managing pain and improving quality of life. They help patients stay comfortable in their own homes or chosen care settings. It is a local option for families needing compassionate medical and emotional support during a difficult season. The staff works closely with doctors to create a plan that fits each patient's specific needs. Choosing the right partner for this journey is a big decision. This provider has been serving the region for many years. They offer a stable presence in the Norcross area. Having a team that knows the local community can make a real difference for your loved one.
About PRUITTHEALTH HOSPICE AND PALLIATIVE CARE-ATLANTA
This provider has been Medicare certified since December 14, 1993. That is over three decades of experience. They operate as a for-profit organization. Some families wonder if that matters. The truth is that all Medicare-certified hospices must follow strict federal rules for care. What matters most is how they treat your family every day. This location is on Oakbrook Parkway in Norcross. They have built a long history of service in the Georgia area. You should look for a provider that answers your questions clearly. They should listen to your worries and help you feel prepared. The team here is ready to discuss what their care looks like for your specific situation. Don't be afraid to ask about their specific daily routines. Getting the right information helps you feel more at peace with your choices.
Top Quality Care
Understanding Hospice Care in NORCROSS
Hospice is not about giving up. It is about choosing comfort and dignity. In Norcross, families have access to several high-quality hospice teams. The goal is to provide care wherever the patient lives. This could be a private home, an assisted living center, or a nursing facility. Most hospice services cover medical supplies, medications, and visits from nurses or aides. They also offer support for the family's emotional and spiritual needs. Many people wait too long to start hospice. That is a common mistake. Starting early allows the team to build a strong bond with the patient. It also gives the family more time to focus on being together. You deserve to have support before things get overwhelming. Reach out to providers early to see how they can help your situation.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team feels like a heavy task. But you don't have to guess. Start by asking these four questions during your first meeting. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and symptoms that change fast. Third, ask what kind of support they offer to family caregivers who might be tired. Finally, ask if they provide volunteers to sit with your loved one for a few hours. The answers will tell you a lot about their culture. A good provider will be patient and kind as you ask these things. They should never rush you. If they seem annoyed or distracted, keep looking. You need a partner who truly cares about your family's well-being.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories to share. Preserving these stories is a beautiful gift for future generations. Start capturing their unique history today in a simple way.
Start Preserving MemoriesOther Hospice Providers Nearby
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Understanding Medicare Hospice Benefit: A Family Guide
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