LENOX HOSPICE
Provider Information
NORCROSS, GA 30071
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
LENOX HOSPICE in Norcross
LENOX HOSPICE provides end-of-life care for patients and support for their loved ones in Norcross, Georgia. Located at 5750 Brook Hollow Parkway, this provider serves families across Gwinnett County. Their team focuses on comfort, dignity, and quality of life during a very difficult time. Choosing hospice is a major decision for any family. That is why having local options like this matters so much. They help manage pain and offer emotional care right where the patient lives. It is about making every day count. You want a team that listens to your needs and respects your wishes. LENOX HOSPICE is here to help you navigate these final chapters with care and focus. They bring medical help and spiritual support directly to your home. That is the core of what they do every single day for the community in Norcross.
About LENOX HOSPICE
LENOX HOSPICE operates as a for-profit hospice provider. They earned their Medicare certification on October 11, 2023. Being Medicare-certified means they meet specific federal rules for patient care and safety. This is a baseline requirement for hospice agencies in Georgia. What should you look for? First, check if they offer the specific support your loved one needs, like help with daily tasks or medication management. Since they are a newer provider, you might want to ask about their experience and team size. The thing is, every hospice agency has a different culture and approach to care. You should feel comfortable asking them about how they handle after-hours calls. That is a big deal when you need help at 2:00 AM. Always trust your gut when you meet their staff. A good hospice team should feel like a partner in your family's journey.
Quality Ratings Update
Understanding Hospice Care in Norcross
Gwinnett County has many resources for families facing a terminal diagnosis. Hospice care is not about giving up hope. It is actually about shifting the goal toward comfort and peace. Most people think hospice only happens in a hospital setting. But that is not true. Over 80% of hospice care actually happens in the patient's own home or a nursing facility. In Norcross, this means you can keep your loved one in a familiar space. The care team includes nurses, doctors, social workers, and chaplains. They work together to treat the whole person, not just the illness. You might be surprised by how much support is available. It covers medical supplies, equipment like hospital beds, and even short-term relief for family caregivers. So, you never have to walk this path completely alone. There is a whole network of support waiting for you right here in our community.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a deeply personal task. You need to ask the right questions to find the best fit. Start by asking how quickly they can arrive if there is a sudden emergency. You also need to know who will be on your specific care team. Ask about their staff-to-patient ratio. It is okay to ask how they handle pain management and if they have a doctor available 24/7. Ask what happens if your loved one's needs change and they require more intense care. Will they help you find a facility? You should also ask about their volunteer program. Volunteers can provide helpful companionship during long afternoons. Finally, ask what makes them different from other agencies in Georgia. A great provider will be happy to answer every single one of these questions. If they seem rushed or annoyed, look elsewhere. Your peace of mind is worth it.
Keep Their Stories Alive
The most important things we leave behind are our stories. Capture the memories, values, and life lessons of your loved ones to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.