HospiceScout

ATLANTA FAMILY HOSPICE AND PALLIATIVE CARE II, LLC

Non-ProfitFreestanding Hospice

Provider Information

Address
5950 LIVE OAK PARKWAY, SUITE 240
NORCROSS, GA 30093
Ownership Type
Non-Profit
Medicare Certified Since
December 3, 2012

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ATLANTA FAMILY HOSPICE AND PALLIATIVE CARE II, LLC
RoleStaff Count
Registered Nurses (RN)6
Physicians1

20

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ATLANTA FAMILY HOSPICE AND PALLIATIVE CARE II, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ATLANTA FAMILY HOSPICE AND PALLIATIVE CARE II, LLC compares to hospices nationwide.

6 minutes

of nurse care per routine home care day, on average

That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day6 min

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.6%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits92.7%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care17%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months44.7%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care25.5%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,391 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 1.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening53.9%
  • Breathing difficulty screening93.4%
  • Treatment preferences discussed5.3%
  • Beliefs and values discussed61.8%
  • Visits in the last days of life42.9%
  • All care steps completed1.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia44%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Norcross

Atlanta Family Hospice and Palliative Care II, LLC serves families in Norcross, Georgia. They provide specialized hospice and palliative care services for those facing serious illness. Their team focuses on comfort, dignity, and support during a difficult time. They work closely with patients and their loved ones in Gwinnett County. The staff aims to meet the physical and emotional needs of every person they serve. Choosing the right hospice is an important step for your family. This provider offers professional care right in your local community. They are committed to helping patients live each day with as much peace as possible. You can reach them at 5950 Live Oak Parkway, Suite 240 to discuss your specific needs. They are ready to answer your questions about the support they provide.

About ATLANTA FAMILY HOSPICE AND PALLIATIVE CARE II, LLC

This hospice provider is a non-profit organization. Non-profit status often means the group puts all resources back into patient care. They have been Medicare certified since December 3, 2012. This long history shows a steady commitment to meeting federal quality standards. Families should know that Medicare certification ensures the provider meets strict national rules. These rules cover safety, staffing, and the quality of care provided to patients. Being in business for over a decade reflects their dedication to the Norcross area. As a non-profit, they focus on the mission of serving the community. You can feel confident knowing they have been part of the hospice system for many years. Their office is easy to find in Norcross. Reach out to them at (770) 892-1637 to learn more about their specific care programs and philosophy.

Quality Rating Note

Atlanta Family Hospice and Palliative Care II, LLC holds an overall rating of 3.5 out of 5 stars. Their quality of care rating is also 3.5 out of 5 stars. These scores come from the CMS Hospice Care Index. This index measures how well a provider meets important care goals for their patients.

Understanding Hospice Care in Norcross

Hospice care is a special type of care for people with a terminal illness. It does not focus on curing the illness. Instead, the goal is to manage pain and symptoms. This allows the patient to stay as comfortable as possible. Hospice teams include doctors, nurses, and social workers. They also offer spiritual counselors and trained volunteers. Services are often provided in the comfort of your own home. In Norcross, families have access to several hospice options. It is important to find a team that feels like the right fit for your loved one. The focus is always on the quality of life. Hospice care supports the entire family during this journey. You do not have to walk this path alone. Reach out to local providers early to understand all the help that is available to you.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for any family. You should feel comfortable with the team you select. Here are a few important questions to ask during your search:

  • How quickly can a nurse arrive if there is an urgent need?
  • What specific services do you offer to support family caregivers?
  • How does your team help manage pain and other difficult symptoms?
  • Can you explain how your staff communicates with our family doctor?

Asking these questions will help you understand how they work. Pay attention to how they answer you. You want a team that listens well and shows true kindness. Do not feel rushed to make a choice. Take the time to talk to a few different providers. It is okay to ask for a meeting to discuss your needs. Your peace of mind is the most important thing during this time.

Preserve Your Family Stories

Your loved one has a lifetime of stories and wisdom to share. Capturing these memories can be a meaningful way to honor their legacy and bring comfort to your whole family during this time.

Learn How to Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.