HospiceScout

INS HOSPICE

OtherFreestanding Hospice

Provider Information

Address
1818 LAKEFIELD COURT SE SUITE B
CONYERS, GA 30013
Ownership Type
Other
Medicare Certified Since
July 14, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for INS HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what INS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how INS HOSPICE compares to hospices nationwide.

29.2 minutes

of nurse care per routine home care day, on average

That is the 99th percentile among hospices nationally. The national median is about 12 minutes.

19

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day29.2 min

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends19.8%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits87.5%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months63.6%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$33,440 · 95th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life43.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia56%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Supportive Care at INS HOSPICE

INS HOSPICE serves families in Conyers, Georgia, from their office on Lakefield Court. They offer end-of-life care focused on comfort and dignity for patients facing life-limiting illnesses. Choosing the right team during this time is a big decision for any family. This provider works within the Rockdale County area to bring medical and emotional support directly to your home. Their team aims to manage pain while helping patients spend their final days in familiar surroundings. It is all about making sure your loved one feels safe and heard. That is the true heart of hospice work. By choosing local care, you get a team that knows the community well. They are ready to step in when you need them most.

About INS HOSPICE

INS HOSPICE has been serving the community since July 14, 2017. They operate under an 'Other' ownership structure, which means they function independently from large hospital systems. Being Medicare-certified is a key detail here. It means they meet strict federal standards for safety and care quality. Most families do not realize that Medicare certification also means they must follow specific rules for patient rights. This gives you a layer of protection as you make care choices. You should always check if a provider fits your specific cultural or language needs, too. That said, their years of experience offer a sense of stability. They have been doing this work for quite some time now. You can feel confident knowing they have navigated the complexities of hospice care for years.

Quality Rating Note

INS HOSPICE holds an overall quality rating of 3.5 out of 5 stars. They also earned a 3.5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient needs. A 3.5-star rating shows they are meeting the expected standards for care delivery.

Understanding Hospice Care in Conyers

Hospice is not a place you go. It is a type of care that comes to you. In Conyers, this means your loved one can receive help in their own house or a local facility. The goal is simple. It is to keep them comfortable and pain-free. Most people wait too long to call for help. The truth is, hospice can provide support for months, not just the final days. It includes nurses, aides, and social workers who visit on a regular schedule. They also offer spiritual support and grief counseling for the whole family. Think of it as a support net for everyone involved. You don't have to carry the burden alone. There are professionals ready to handle the hard parts so you can focus on being a family member.

What to Ask When Choosing a Hospice Provider

When you sit down with a provider, it helps to have a list of questions ready. First, ask how quickly they can respond to an emergency call at night. You want to know someone is available 24/7. Second, ask what their team looks like. Do they have a doctor, a nurse, and a social worker assigned to your case? You want a team that works well together. Third, ask how they handle pain management. Every patient is different, and their plan should reflect that. Finally, ask what happens if your loved one needs more help than home care can provide. Will they help move them to a different setting? Getting these answers early will save you a lot of stress later on. Write them down before your meeting.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to capture the wisdom and memories of your loved one. Preserving their voice and stories is a gift for future generations.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.