HospiceScout

HILLCREST HOSPICE CARE, LLC

For-ProfitFreestanding Hospice

Provider Information

Address
1059 GREEN STREET SE
CONYERS, GA 30012
Ownership Type
For-Profit
Medicare Certified Since
March 2, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HILLCREST HOSPICE CARE, LLC
RoleStaff Count
Registered Nurses (RN)2
Physicians1
Volunteers2

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HILLCREST HOSPICE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2023.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HILLCREST HOSPICE CARE, LLC compares to hospices nationwide.

9.6 minutes

of nurse care per routine home care day, on average

That is the 21st percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.6 min

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.7%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.5%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits82.9%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.1%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months12.1%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care30.3%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,092 · 51st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia32%
  • Heart and circulatory disease36%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Conyers

HILLCREST HOSPICE CARE, LLC provides end-of-life support to families in Conyers, Georgia. They focus on comfort, dignity, and quality of life for patients facing a serious illness. The team serves the Rockdale County area from their office on Green Street. Choosing a hospice is a deeply personal decision. You want a team that feels like an extension of your own family. That is exactly what this provider aims to do every single day. They work hard to meet the physical and emotional needs of those in their care. Having a local team nearby makes a big difference when urgent needs arise. It helps families feel more secure during a very difficult time in their lives.

About HILLCREST HOSPICE CARE, LLC

This hospice has been Medicare certified since March 2, 2023. It operates as a for-profit organization. Some families worry about ownership types, but the most important thing is the care provided to your loved one. You should look at how they handle pain management and emotional support. This provider has earned a 4 out of 5 star rating from Medicare. That is a strong score that reflects their commitment to high standards. It is a good sign when a provider tracks their own performance closely. You should always feel free to ask them how they keep their quality high. They should be open and honest about their practices. Transparency is the best foundation for a trusting relationship between a family and a hospice team.

Quality Performance

HILLCREST HOSPICE CARE, LLC holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This indicates they perform well on key measures of patient safety and service quality.

Understanding Hospice Care in CONYERS

Hospice is not a place, but a type of care. It is meant for people who are in the final months of a terminal illness. The goal is to manage pain and symptoms so the patient can enjoy their remaining time. Most people choose to receive this care in their own homes. But it can also happen in nursing homes or assisted living centers. In Conyers, you have access to several resources that support this journey. The team at HILLCREST HOSPICE CARE, LLC works to coordinate these services for you. They handle the equipment, the medications, and the regular visits from nurses. The thing is, hospice is meant to support the whole family, not just the patient. You don't have to carry the burden alone. There are people in your own community ready to step in and help.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice provider before you sign up. Start by asking how quickly they can get someone to your home in an emergency. This is vital for peace of mind. Next, ask about their staff. How often will a nurse visit? Do they have volunteers who can sit with your loved one? It is also wise to ask how they handle spiritual or emotional support. You want to know that they see the patient as a person, not just a set of symptoms. Finally, ask them what happens if your needs change. Can they provide higher levels of care if things get difficult? A good provider will answer these questions clearly and with kindness. Don't be afraid to keep asking until you feel truly comfortable with their answers.

Preserve Your Family's Story

During this time, the memories and stories of your loved ones are more precious than ever. Take a moment to capture their wisdom and history for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.