HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1051 CULPEPPER DRIVE SW, SUITE 100
CONYERS, GA 30094
Ownership Type
For-Profit
Medicare Certified Since
March 5, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)0
Physicians1
Volunteers0

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

11.7 minutes

of nurse care per routine home care day, on average

That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.

71

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.7 min

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.7%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life84%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits41.4%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months35.1%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.4%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.2%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,362 · 52nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.4%
  • Pain assessment99.1%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life48.7%
  • All care steps completed98.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia40%
  • Heart and circulatory disease19%
  • Lung and respiratory disease7%
  • Stroke7%
  • Other conditions10%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Gentiva in Conyers

Gentiva provides hospice care services to families in Conyers, Georgia. This provider operates as a freestanding hospice and holds accreditation from CHAP. Accreditation shows that an outside group checked their work to ensure they meet high standards for safety and patient care. They have served the community since 2008. The team works to support patients and their families during difficult times. Choosing a local provider helps keep care close to home. It makes a difference to have help nearby when you need it most.

About Gentiva

Gentiva is a for-profit hospice provider. They have been certified by Medicare for over fifteen years. Being CHAP accredited is a mark of quality. This group sets rules for how agencies should look after patients and manage their business. Agencies must pass strict reviews to keep this status. Families should know that this provider has earned strong quality of care marks. These marks come from the Hospice Care Index used by Medicare. You can feel better knowing their work is measured by national standards. They focus on giving care that meets these high goals. That is why checking their status matters for your peace of mind.

High Quality Standards

This provider holds high quality of care marks based on the Medicare Hospice Care Index. Their overall performance is rated well above average by federal reviewers.

What Is Hospice Care Like in CONYERS?

Hospice care in Rockdale County focuses on comfort and pain relief for patients with serious illnesses. The team at this location includes three registered nurses and one physician. These professionals work together to manage symptoms and provide support for the whole family. They do not have volunteers on staff currently. Having a doctor and nurses on the team allows for a medical approach to comfort. Each day, the staff follows a plan made for your loved one. This plan changes as needs change over time. It is a team effort designed to make sure the patient stays as comfortable as possible. You can ask them how they coordinate with your local doctors. Clear communication helps everyone stay on the same page during care.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home if an urgent problem happens at night?
  • What specific services do you provide to support family members who are grieving?
  • How does your team talk with our regular doctors to keep them updated on care?
  • Can you explain how the care plan changes if the patient has new pain or symptoms?

Asking these questions helps you understand the provider. Do not be afraid to ask for clear answers. Good providers welcome your questions. They want you to feel confident in the care they give your family.

Keep Family Stories Alive

Preserving the memories and life stories of your loved ones is a gift for future generations. Start documenting their history today.

Preserve Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.