GENTIVA
Provider Information
- Address
- 1051 CULPEPPER DRIVE SW, SUITE 100
CONYERS, GA 30094 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 5, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 1 |
| Volunteers | 0 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.7 minutes
of nurse care per routine home care day, on average
That is the 43rd percentile among hospices nationally. The national median is about 12 minutes.
71
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.7 min
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life84%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits41.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.5%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.1%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.4%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,362 · 52nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.7% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.0%
- Breathing difficulty screening99.4%
- Breathing difficulty treatment97.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life48.7%
- All care steps completed97.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia40%
- Heart and circulatory disease19%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Gentiva in Conyers
Gentiva serves the Conyers area from its office on Culpepper Drive. They offer hospice services to patients and their families in Rockdale County. This provider has been certified by Medicare since early 2008. They hold accreditation from the Community Health Accreditation Partner. This group checks hospice agencies to make sure they follow high standards for safety and patient care. Choosing a hospice is a serious step. You want a team that meets your needs right where you live. Gentiva operates as a freestanding hospice provider. This means they focus only on hospice care. They are a for-profit organization. That is a fact worth knowing as you look at your options. Their team works to provide support during a difficult time for your loved ones. You can reach their local office by calling their phone number directly to learn more about their specific services.
About Gentiva
Gentiva is a for-profit hospice provider. They have maintained Medicare certification for over fifteen years. Accreditation matters for your peace of mind. The Community Health Accreditation Partner reviews agencies to ensure they meet national quality goals. They look at how a team handles patient pain, safety, and family support. When an agency earns this status, it shows they open their doors to outside experts. These experts check if the agency follows strict rules for care. This helps ensure that the care you get is consistent and safe. Families should know that accreditation is a voluntary choice. It shows a commitment to high standards beyond what is required by law. Gentiva has chosen this path to show their focus on quality. You deserve to know that your hospice provider is held to these high standards. This is how quality care remains a priority over many years of service in the community.
Quality Performance
What Is Hospice Care Like in Conyers?
Hospice care in Conyers focuses on comfort and quality of life. The goal is to manage symptoms so the patient can spend time with family. Each agency has a unique team structure. At this location, the staff includes three registered nurses. They also have one physician on the team. This group works together to manage medical needs. It is important to know that they do not have volunteers on staff. The team size is twelve people in total. These professionals visit patients to provide care and guidance. They aim to help the patient stay as comfortable as possible in their own home. You might meet with the nurses to discuss a plan of care. They explain how to manage pain and other symptoms. This team approach is central to the hospice model. It helps ensure that medical needs are handled by trained staff who know the patient well.
What to Ask When Choosing a Hospice Provider
You should feel confident before you make a final choice. Start by asking how the team handles emergencies after office hours. You need to know who answers the phone at night or on weekends. Ask how often a nurse will visit the home. It is also wise to ask how they handle pain management for the patient. You might ask if they have experience with your specific health condition. Ask how they help family members cope with the stress of caregiving. Do they offer support groups or counseling for the family? These questions help you see if the provider is a good match for your needs. Take notes during each call. Compare the answers to see which provider makes you feel the most comfortable. You have the right to get clear answers to every question you have about their services.
Preserve Family Stories
Your family history is a treasure. We offer a simple way to record memories and preserve stories for future generations during this time.
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