HospiceScout

REGENCY SOUTHERNCARE

Provider Information

Address
3730 WASHINGTON RD, SUITE 100
AUGUSTA, GA 30907
Ownership Type
For-Profit
Medicare Certified Since
September 7, 2006

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Augusta

Regency SouthernCare provides hospice services to patients and families in Augusta, Georgia. They operate out of their office on Washington Road. Their team focuses on comfort, dignity, and quality of life for those facing a terminal illness. Hospice is not just about the end of life. It is really about living each day with as much peace as possible. They serve the Richmond County area with a commitment to local care. When you choose a hospice provider, you want a team that knows the community well. Regency SouthernCare has been a part of the Augusta healthcare scene for many years. They offer medical, emotional, and spiritual support to help families during this transition. You deserve to know that your loved one is in good hands. This team works hard to make sure that happens every single day.

About Regency SouthernCare

Regency SouthernCare is a for-profit hospice provider. They have been Medicare certified since September 7, 2006. This means they have met federal standards for nearly two decades. That is a long time to serve a community. Being for-profit simply describes how they are organized, but their primary focus remains patient care. Families should know that they have a long history of working with Medicare patients. This experience often helps them handle the complex paperwork and medical needs that arise. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for care. However, the culture and the team's approach can vary a lot. Regency SouthernCare has built their reputation on their local presence in Richmond County. You can reach their office directly at (706) 868-4422 to ask about their specific programs. They are ready to answer your questions.

High Quality Ratings

Regency SouthernCare holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care. Plus, patients and their families gave them a solid 4/5 rating for satisfaction. This shows they do a great job with both medical needs and personal care.

Understanding Hospice Care in Augusta

Finding the right hospice in Augusta can feel like a heavy task. The good news is that you have options. Most hospice care happens in your own home, but it can also occur in nursing homes or special facilities. The goal is always the same. It is about keeping your loved one comfortable and pain-free. The team at a hospice agency includes nurses, doctors, aides, and social workers. They visit regularly to check on the patient. They also support the family members who are providing care. Here is the thing—you should not have to do this alone. Hospice care is a team effort. In Augusta, you want a provider that can respond quickly when needs change. Always ask how they handle emergencies at night or on weekends. That peace of mind is vital for you and your family as you walk this path together.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal and important decision. Do not feel rushed to pick the first one you find. Here are a few questions that can help you decide. First, ask how quickly a nurse can get to your home if an emergency happens. You need to know that help is just a phone call away. Second, ask how they manage pain and other difficult symptoms. Every patient is different, so their plan should be unique to them. Third, ask what kind of support they offer to family caregivers like you. Burnout is real, so ask about respite care options. Finally, ask about their experience with your loved one's specific illness. A good provider will be open and honest with you. They should listen more than they talk. Trust your gut feelings during these conversations. It matters.

Preserve Your Family's Story

During this time, memories are your most precious treasure. Learn how to record and save the stories that define your family's legacy for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.