REGENCY SOUTHERNCARE
Provider Information
- Address
- 3730 WASHINGTON RD, SUITE 100
AUGUSTA, GA 30907 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 7, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 65 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 68 |
158
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what REGENCY SOUTHERNCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how REGENCY SOUTHERNCARE compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
543
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.9%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.4%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.3%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.5%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,073 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.7%
- Visits in the last days of life65.2%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia20%
- Heart and circulatory disease29%
- Lung and respiratory disease17%
- Stroke12%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Augusta
Regency SouthernCare provides hospice services to patients and families in Augusta, Georgia. They operate out of their office on Washington Road. Their team focuses on comfort, dignity, and quality of life for those facing a terminal illness. Hospice is not just about the end of life. It is really about living each day with as much peace as possible. They serve the Richmond County area with a commitment to local care. When you choose a hospice provider, you want a team that knows the community well. Regency SouthernCare has been a part of the Augusta healthcare scene for many years. They offer medical, emotional, and spiritual support to help families during this transition. You deserve to know that your loved one is in good hands. This team works hard to make sure that happens every single day.
About Regency SouthernCare
Regency SouthernCare is a for-profit hospice provider. They have been Medicare certified since September 7, 2006. This means they have met federal standards for nearly two decades. That is a long time to serve a community. Being for-profit simply describes how they are organized, but their primary focus remains patient care. Families should know that they have a long history of working with Medicare patients. This experience often helps them handle the complex paperwork and medical needs that arise. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for care. However, the culture and the team's approach can vary a lot. Regency SouthernCare has built their reputation on their local presence in Richmond County. You can reach their office directly at (706) 868-4422 to ask about their specific programs. They are ready to answer your questions.
High Quality Ratings
Understanding Hospice Care in Augusta
Finding the right hospice in Augusta can feel like a heavy task. The good news is that you have options. Most hospice care happens in your own home, but it can also occur in nursing homes or special facilities. The goal is always the same. It is about keeping your loved one comfortable and pain-free. The team at a hospice agency includes nurses, doctors, aides, and social workers. They visit regularly to check on the patient. They also support the family members who are providing care. Here is the thing—you should not have to do this alone. Hospice care is a team effort. In Augusta, you want a provider that can respond quickly when needs change. Always ask how they handle emergencies at night or on weekends. That peace of mind is vital for you and your family as you walk this path together.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal and important decision. Do not feel rushed to pick the first one you find. Here are a few questions that can help you decide. First, ask how quickly a nurse can get to your home if an emergency happens. You need to know that help is just a phone call away. Second, ask how they manage pain and other difficult symptoms. Every patient is different, so their plan should be unique to them. Third, ask what kind of support they offer to family caregivers like you. Burnout is real, so ask about respite care options. Finally, ask about their experience with your loved one's specific illness. A good provider will be open and honest with you. They should listen more than they talk. Trust your gut feelings during these conversations. It matters.
Preserve Your Family's Story
During this time, memories are your most precious treasure. Learn how to record and save the stories that define your family's legacy for future generations to cherish.
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