HospiceScout

HANDS OF GRACE HOSPICE

For-ProfitFreestanding Hospice

Provider Information

Address
119 DAVIS ROAD SUITE 11A
AUGUSTA, GA 30907
Ownership Type
For-Profit
Medicare Certified Since
February 28, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HANDS OF GRACE HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Physicians1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HANDS OF GRACE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HANDS OF GRACE HOSPICE compares to hospices nationwide.

7.4 minutes

of nurse care per routine home care day, on average

That is the 6th percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.4 min

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends1.9%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life62.5%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits94.6%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.9%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months58.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.9%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,580 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Home in Augusta

Hands of Grace Hospice serves families throughout Augusta, Georgia. They operate out of their office on Davis Road in Columbia County. This team offers medical and emotional support for people facing a life-limiting illness. They focus on comfort, dignity, and quality of life for every patient they serve. The goal is to help your loved one stay in the place they call home as long as possible. Many families find that having extra help during this time makes a world of difference for their peace of mind.

About Hands of Grace Hospice

Hands of Grace Hospice is a for-profit provider that has been Medicare certified since February 28, 2019. Being Medicare certified means they meet specific federal rules for the care they provide. When you look into a provider, it helps to know their history. They have been serving the Augusta community for several years now. That is a good sign of stability. Choosing a hospice is a very personal decision. You should feel comfortable with the team that enters your home. Take your time to ask how they handle after-hours calls or how quickly they can get a nurse to your door. The thing is, your comfort is the priority here. Always trust your gut feeling when meeting the staff for the first time.

Understanding Hospice Care in Augusta

Augusta has a variety of hospice options for families to consider. Finding the right fit can feel like a heavy task. But you do not have to do it alone. Most hospice programs in Georgia offer a team approach. This includes a doctor, a nurse, a social worker, and a chaplain. They all work together to ease pain and stress. Some providers are part of large national chains. Others are smaller, local groups. The size of the agency can change how they handle daily visits. What most people do not realize is that you have the right to switch providers if you are not happy. Your loved one's comfort comes first, always. Keep that in mind as you look at your options in Columbia County.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big step. You want to be sure you have the right people in your corner. Here are a few questions to ask when you call them:

  • How quickly can a nurse get to my home if there is an emergency at night?
  • How often will a nurse visit my loved one during the week?
  • Can you tell me how your team manages pain and other difficult symptoms?
  • What kind of support do you provide to the family after a loss?

These questions help you see how they work. Pay attention to how they answer. Do they seem rushed? Or do they take the time to listen? You deserve a team that answers with kindness. That is the bare minimum you should expect.

Preserve Your Family's History

This time of life is about more than just medical care. It is a chance to gather stories and memories that will last for generations. Start saving your family's unique journey today.

Start Recording Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.