MEDICAL SERVICES OF AMERICA HOSPICE
Provider Information
- Address
- 4314 BELAIR FRONTAGE RD, SUITE B
AUGUSTA, GA 30909 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 14, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MEDICAL SERVICES OF AMERICA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MEDICAL SERVICES OF AMERICA HOSPICE compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
53
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,276 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.4% of patients or more. Most hospices score above 90 percent.
- Pain screening97.9%
- Pain assessment98.8%
- Breathing difficulty screening95.7%
- Breathing difficulty treatment97%
- Treatment preferences discussed99.3%
- Beliefs and values discussed94.3%
- Bowel care for patients on opioids87.5%
- Visits in the last days of life74.4%
- All care steps completed85.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia39%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Medical Services of America Hospice in Augusta
Medical Services of America Hospice provides dedicated end-of-life care in Augusta, Georgia. They operate out of their office on Belair Frontage Road. This team supports families across Richmond County during some of life's hardest moments. They focus on comfort, dignity, and quality of life for every single patient. That is their main goal. Hospice care is not just about medical needs. It is about supporting the whole person and their loved ones. This provider brings that care directly to the patient's home. You want a team that shows up when you need them most. Having local help makes a big difference. It means the staff knows the area and can reach you quickly. Their commitment to the Augusta community remains a core part of their daily work.
About Medical Services of America Hospice
This provider has been Medicare certified since December 14, 2005. That is nearly two decades of service to the community. They operate as a for-profit organization. Some people wonder if that changes the care quality. The truth is that all Medicare-certified hospices must meet the same federal standards. That is a big deal for families. You get the same baseline of care regardless of the tax status. They have built a long history of serving the Richmond County area. This longevity shows they understand the local healthcare landscape. What most people do not realize is that hospice is a team effort. It involves nurses, aides, and counselors working together. They coordinate everything so you do not have to. You can focus on being a family member instead of a medical coordinator. That is exactly how it should be during this time.
Exceptional Quality Ratings
Understanding Hospice Care in Augusta
Finding the right care in Augusta can feel like a heavy task. But you have options. Most hospice providers here offer a similar set of basic services. This includes pain management, emotional support, and help with daily chores. The goal is always to keep the patient at home whenever possible. That is where people feel most comfortable. You might see different names, but the Medicare benefit covers the same essentials everywhere. The difference often comes down to the staff and how they communicate with you. Do they listen? Are they kind? These things matter more than anything else. Take your time to talk with them. Ask about their response times for urgent calls. A good hospice team will be transparent about how they work. They will want you to feel confident in your choice. That is a sign of a high-quality partner.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for your comfort. Next, ask about their staff-to-patient ratio. You want to know if they have enough time for your loved one. Here is another good one: How does your team handle pain management at night or on weekends? You need to know that help is available 24/7. Finally, ask how they involve the family in care plans. You know your loved one best. They should treat you like a partner in this process. If they seem rushed or annoyed by your questions, keep looking. You deserve a partner who is patient, kind, and ready to listen to your specific concerns. Trust your gut feeling after these talks.
Preserve Your Family's History
Your loved one has a lifetime of stories worth saving. Recording these memories is a beautiful way to honor their life and keep their voice alive for future generations. Start capturing those precious moments today.
Start Your Legacy ProjectOther Hospice Providers Nearby
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