MEDICAL SERVICES OF AMERICA HOSPICE
Provider Information
- Address
- 4314 BELAIR FRONTAGE RD, SUITE B
AUGUSTA, GA 30909 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 14, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MEDICAL SERVICES OF AMERICA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MEDICAL SERVICES OF AMERICA HOSPICE compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
53
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.7%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,276 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment98.7%
- Breathing difficulty screening96.4%
- Breathing difficulty treatment95.6%
- Treatment preferences discussed99.3%
- Beliefs and values discussed94.2%
- Bowel care for patients on opioids89.5%
- Visits in the last days of life74.4%
- All care steps completed87.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia39%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Medical Services of America Hospice
Medical Services of America Hospice operates in Augusta, Georgia. This provider offers end of life support for patients in Richmond County. They have been certified by Medicare since late 2005. The team focuses on comfort and care for those who need it most. They serve the local community from their office on Belair Frontage Road. Finding the right support makes a difference for your family. This hospice location is a freestanding center. They work to meet the needs of each patient. Choosing a local provider often means easier access to care staff when you have questions. It is a simple way to start your search for the right hospice support in the Augusta area.
About Medical Services of America Hospice
This provider is a for profit organization. They have maintained Medicare certification for nearly two decades. Medicare certification means they meet federal safety and quality rules. These rules protect the rights of patients and ensure care standards stay high. Being a for profit hospice means they operate under a business model focused on efficiency. Families should know that all Medicare certified hospices must follow the same core rules. This ensures a baseline level of care regardless of the ownership type. The team includes one physician and a mix of nursing staff. This helps them manage medical needs effectively. Understanding these details helps you make an informed choice for your loved one. Ask about their specific approach to daily care during your first meeting. They are ready to answer your questions about their services.
Top Quality Marks
What Is Hospice Care Like in Augusta?
Hospice care in Georgia revolves around a team approach to comfort. At this specific location, the staff includes seven registered nurses. They also employ one licensed practical nurse and one physician. This staffing mix allows for medical oversight throughout the care process. The goal is to manage symptoms so the patient stays comfortable at home. Nurses visit regularly to check on progress and adjust the plan. It is a team effort. The physician leads the medical side of the care plan. Other staff members support the emotional needs of the family. Having a dedicated medical team in Augusta helps keep care close to home. You can expect regular check ins from the nursing staff. They monitor the health of your loved one closely. This structure helps families feel secure during a difficult time. The team is there to listen.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a hospice. Start by asking how quickly a nurse can get to your home in an emergency. This is a common concern for many families. Ask how they handle pain management on nights and weekends. Find out if they have enough staff to visit as often as you might need. Another good question is how they communicate with your primary doctor. Clear communication prevents confusion about medication or care goals. Ask about the specific services they offer beyond standard nursing care. Some providers offer extra help like volunteers or music therapy. It is also wise to ask about their experience with your specific diagnosis. You deserve clear answers. Take notes during your talk. This helps you compare your options later on.
Keep Family Stories Alive
Your family history is a treasure. We provide simple tools to record memories and preserve your stories for future generations to enjoy.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.