HospiceScout

GENTIVA

Provider Information

Address
1120 SANCTUARY PARKWAY, SUITE 250
ALPHARETTA, GA 30009
Ownership Type
For-Profit
Medicare Certified Since
August 1, 1995

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA

GENTIVA serves the Alpharetta area from their office on Sanctuary Parkway. They provide end-of-life care focused on comfort and dignity for patients and their families. Choosing a provider is a deeply personal step. You want a team that listens well. They offer medical support along with emotional care in Fulton County. This team works to keep patients comfortable in their own homes. That is the main goal of hospice. It is about living each day as fully as possible. The staff here has been serving the community for many years. They know how to handle the complex needs of families during this time. You are not alone in this search. Finding the right fit makes a world of difference for your loved one. They provide a bridge of support when you need it most.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. They have been Medicare certified since August 1995. That is nearly three decades of experience. That is a big deal. Most families find comfort in knowing a provider has a long history. It shows they understand the rules and the needs of patients. Being a for-profit provider, they bring a specific structure to their care delivery. What most people don't realize is that for-profit and non-profit hospices both follow the same Medicare rules. Both must provide the same core services. The thing is, you should look for the agency that clicks with your family's values. Check their history and see if they have the resources you need. Experience matters when you are planning for end-of-life care. Always ask about their specific staff availability in your part of Alpharetta.

Quality Performance Snapshot

GENTIVA holds a perfect 5/5 overall rating and a 5/5 rating for quality of care from CMS. This means they excel at managing pain and medical needs. Their patient satisfaction score is 3/5, suggesting there is room to improve how they communicate with families.

Understanding Hospice Care in Alpharetta

Hospice is not a place you go. It is a type of care that comes to you. In Alpharetta, families can get support in their own homes or in care facilities. The team usually includes a nurse, a social worker, and an aide. They work together to manage pain and help with daily tasks. But it goes beyond just medicine. They also offer spiritual support and grief counseling for the whole family. Many people wait too long to call. They think hospice is only for the very last days. That is not true. You can receive care for six months or even longer if a doctor certifies it is needed. Early access often leads to better comfort. It helps the family feel more prepared. Don't hesitate to reach out early to ask questions. Getting info is always free.

What to Ask When Choosing a Hospice Provider

You have choices. Use them. When you interview a provider like GENTIVA, come prepared with a list. First, ask how quickly a nurse can get to your home in an emergency. Speed matters. Second, ask how they handle pain management at night or on the weekend. You do not want to be stuck waiting for a call back. Third, ask about their volunteer services. Volunteers can provide helpful companionship or respite for tired caregivers. And finally, ask how they keep the family informed about changes in the patient's condition. You deserve clear answers. If they seem rushed, look elsewhere. You need a partner who has time for your concerns. Trust your gut feeling. If it does not feel right, keep looking until you find a better match.

Preserve Your Family's History

This time is hard, but it is also a chance to capture the stories and memories that define your loved one's life. Start gathering those precious moments today.

Begin Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.