GENTIVA
Provider Information
- Address
- 1120 SANCTUARY PARKWAY, SUITE 250
ALPHARETTA, GA 30009 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 1, 1995
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
64
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
191
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits43.3%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,437 · 76th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment98.6%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life57.9%
- All care steps completed97%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia27%
- Heart and circulatory disease28%
- Lung and respiratory disease8%
- Stroke10%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA serves the Alpharetta area from their office on Sanctuary Parkway. They provide end-of-life care focused on comfort and dignity for patients and their families. Choosing a provider is a deeply personal step. You want a team that listens well. They offer medical support along with emotional care in Fulton County. This team works to keep patients comfortable in their own homes. That is the main goal of hospice. It is about living each day as fully as possible. The staff here has been serving the community for many years. They know how to handle the complex needs of families during this time. You are not alone in this search. Finding the right fit makes a world of difference for your loved one. They provide a bridge of support when you need it most.
About GENTIVA
GENTIVA operates as a for-profit hospice provider. They have been Medicare certified since August 1995. That is nearly three decades of experience. That is a big deal. Most families find comfort in knowing a provider has a long history. It shows they understand the rules and the needs of patients. Being a for-profit provider, they bring a specific structure to their care delivery. What most people don't realize is that for-profit and non-profit hospices both follow the same Medicare rules. Both must provide the same core services. The thing is, you should look for the agency that clicks with your family's values. Check their history and see if they have the resources you need. Experience matters when you are planning for end-of-life care. Always ask about their specific staff availability in your part of Alpharetta.
Quality Performance Snapshot
Understanding Hospice Care in Alpharetta
Hospice is not a place you go. It is a type of care that comes to you. In Alpharetta, families can get support in their own homes or in care facilities. The team usually includes a nurse, a social worker, and an aide. They work together to manage pain and help with daily tasks. But it goes beyond just medicine. They also offer spiritual support and grief counseling for the whole family. Many people wait too long to call. They think hospice is only for the very last days. That is not true. You can receive care for six months or even longer if a doctor certifies it is needed. Early access often leads to better comfort. It helps the family feel more prepared. Don't hesitate to reach out early to ask questions. Getting info is always free.
What to Ask When Choosing a Hospice Provider
You have choices. Use them. When you interview a provider like GENTIVA, come prepared with a list. First, ask how quickly a nurse can get to your home in an emergency. Speed matters. Second, ask how they handle pain management at night or on the weekend. You do not want to be stuck waiting for a call back. Third, ask about their volunteer services. Volunteers can provide helpful companionship or respite for tired caregivers. And finally, ask how they keep the family informed about changes in the patient's condition. You deserve clear answers. If they seem rushed, look elsewhere. You need a partner who has time for your concerns. Trust your gut feeling. If it does not feel right, keep looking until you find a better match.
Preserve Your Family's History
This time is hard, but it is also a chance to capture the stories and memories that define your loved one's life. Start gathering those precious moments today.
Begin Your StoryOther Hospice Providers Nearby
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PIEDMONT HOSPICE & PALLIATIVE, INC
GOLDEN RULE HOSPICE, LLC.
AJOY HEALTHCARE
ATRIUM HEALTH NAVICENT HOSPICE PINE POINTE
GENTIVA
Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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Understanding Medicare Hospice Benefit: A Family Guide
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