HOSPICE OF PALM BEACH COUNTY INC
Provider Information
- Address
- 5300 EAST AVENUE
WEST PALM BEACH, FL 33407 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 20, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 341 |
| Licensed Practical Nurses (LPN) | 80 |
| Physicians | 11 |
696
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF PALM BEACH COUNTY INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF PALM BEACH COUNTY INC compares to hospices nationwide.
14.3 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
1071
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.3 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.4%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits81.2%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14.1%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)99th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,457 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 33.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment96.7%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment98.3%
- Treatment preferences discussed100%
- Beliefs and values discussed98.8%
- Bowel care for patients on opioids98%
- Visits in the last days of life33.4%
- All care steps completed93.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia5%
- Heart and circulatory disease26%
- Lung and respiratory disease8%
- Stroke26%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of Palm Beach County
Hospice of Palm Beach County Inc provides end-of-life care for families in West Palm Beach, Florida. Located at 5300 East Avenue, they focus on comfort and support for patients facing a terminal illness. Their team helps manage symptoms so patients can spend time with those they love most. This provider has served the local community for decades, offering specialized medical and emotional care. Choosing a hospice is a deeply personal step, and this team is here to guide you through the process. They work hard to meet the physical and spiritual needs of their patients daily.
About HOSPICE OF PALM BEACH COUNTY INC
This provider has been Medicare-certified since June 20, 1984. That is nearly forty years of service. As a non-profit organization, they put patient care at the center of their mission. Being a non-profit often means that extra money goes back into services instead of to shareholders. That is a big deal for families. You should know that they are part of the larger medical landscape in Palm Beach County. They follow strict federal rules to ensure safety and quality. When you meet with them, ask about their specific care teams. Understanding their history helps families feel more at ease during a difficult time. Their long tenure shows they have deep roots in this specific community.
Quality Insights
Understanding Hospice Care in WEST PALM BEACH
The West Palm Beach area has many options for families seeking end-of-life support. Hospice care is not about giving up. It is about choosing a different path that focuses on living each day with dignity. Most care happens right where the patient lives. That could be a private home, an assisted living facility, or a nursing home. The team typically includes a doctor, nurses, social workers, and volunteers. They work together to address pain and emotional stress. The goal is simple. They want to provide comfort when curative treatments are no longer the best choice. Many families find that bringing in support early makes a huge difference in the quality of time left together.
What to Ask When Choosing a Hospice Provider
Choosing the right partner is vital. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain management on nights and weekends. Ask about the types of volunteers they have available. Do they offer music therapy or pet visits? These small touches can change the whole experience. Finally, ask how they support the family after the patient passes away. Grief support is a key part of the hospice mission. Don't be afraid to ask tough questions. You deserve clear answers before you make a final choice for your loved one.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories and keep them safe for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.