HospiceScout

AVOW HOSPICE INC

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1095 WHIPPOORWILL LANE
NAPLES, FL 34105
Ownership Type
Non-Profit
Medicare Certified Since
September 24, 1987

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AVOW HOSPICE INC
RoleStaff Count
Registered Nurses (RN)65
Licensed Practical Nurses (LPN)7
Physicians4
Volunteers265

171

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AVOW HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AVOW HOSPICE INC compares to hospices nationwide.

19.7 minutes

of nurse care per routine home care day, on average

That is the 95th percentile among hospices nationally. The national median is about 12 minutes.

461

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day19.7 min

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.5%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits67.1%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care17.1%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.2%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.7%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,047 · 23rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 81.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment98.5%
  • Breathing difficulty screening100.0%
  • Breathing difficulty treatment98.8%
  • Treatment preferences discussed100.0%
  • Beliefs and values discussed99.9%
  • Bowel care for patients on opioids99.8%
  • Visits in the last days of life81.7%
  • All care steps completed97.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia13%
  • Heart and circulatory disease17%
  • Lung and respiratory disease7%
  • Stroke24%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Overview of AVOW HOSPICE INC

AVOW HOSPICE INC serves the Naples, Florida area from its office on Whippoorwill Lane. They provide specialized end-of-life care for patients and their families. This provider holds Joint Commission accreditation, which shows they meet high standards for safety and performance. You can count on their team for support during this difficult time. Their long history of service began back in 1987, proving they are a steady presence in the local community. They focus on meeting the needs of those facing serious illness. By choosing an accredited provider, you ensure the care received follows strict national guidelines for quality and safety. This foundation allows the staff to focus on comfort and dignity for every single patient they see each day.

About AVOW HOSPICE INC

AVOW HOSPICE INC operates as a non-profit organization in Collier County. They have maintained Medicare certification for over three decades since starting in 1987. The Joint Commission accreditation is a big deal for quality. This group reviews health organizations to make sure they follow safe, effective practices. When a provider earns this stamp of approval, it means they have opened their doors to outside experts who check their work. Families should know that non-profit status often means the organization puts any extra money back into their programs. This structure supports their mission of serving the community. With 171 employees on staff, they have the resources to handle many different needs. Their team includes 65 registered nurses and 7 licensed practical nurses who provide medical care. They also have 265 volunteers who offer extra comfort. This mix of staff and volunteers helps them provide a wide range of support for their patients.

Quality Performance

AVOW HOSPICE INC maintains strong quality-of-care marks and high marks for patient satisfaction. Their performance in national surveys shows they are a top-tier provider for families in Florida.

What Is Hospice Care Like in NAPLES?

Hospice care in Naples focuses on comfort rather than a cure. It brings medical help, emotional support, and spiritual care directly to the place you call home. You do not have to move to a hospital to get this care. Most people choose to stay in their own bedrooms where they feel most at peace. The team at AVOW HOSPICE INC works to manage pain and symptoms so you can spend quality time with those you love. They send nurses, doctors, and volunteers to visit you on a regular schedule. Having 4 physicians on staff means they have the medical leadership to handle complex health situations. This team approach ensures that someone is always ready to answer your questions. It makes a real difference when you have a group of experts who know your history and care about your daily comfort.

What to Ask When Choosing a Hospice Provider

Choosing the right care is a big decision for your family. You should feel comfortable asking questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and if they provide 24-hour phone support. Third, ask how their volunteers help families during the week. You might also ask how they coordinate care with your primary doctor. Make sure you get clear answers that make sense to you. Do not feel rushed by the process. You deserve to understand exactly how the team will support your loved one every step of the way. Take the time you need to find the right fit for your specific situation.

Preserve Your Family Stories

Every person has a unique life story that deserves to be remembered. Recording these memories is a wonderful gift for future generations.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.