HospiceScout

PEOPLES HOSPICE AND PALLIATIVE CARE OF FLORIDA LLC

Provider Information

Address
213 E WRIGHT ST STE B
PENSACOLA, FL 32501
Medicare Certified Since
May 2, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PEOPLES HOSPICE AND PALLIATIVE CARE OF FLORIDA LLC compares to hospices nationwide.

10.8 minutes

of nurse care per routine home care day, on average

That is the 34th percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.8 min

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.3%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits15.1%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care17.2%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20.7%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.9%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,265 · 15th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 85.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life85.4%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia28%
  • Heart and circulatory disease17%
  • Lung and respiratory disease10%
  • Stroke5%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Peoples Hospice and Palliative Care of Florida LLC

Peoples Hospice and Palliative Care of Florida LLC serves the Pensacola area from their office on East Wright Street. This provider offers end-of-life care and support for people with serious illnesses. They have been certified by Medicare since May 2023. Families in Escambia County can reach their team at (850) 378-5618 to discuss care plans. This provider focuses on comfort and symptom management for patients who are reaching the end of their lives. Finding the right support during this time is a major step. Their team works to meet the needs of each patient in their own home or chosen place of residence. They bring medical care and emotional support directly to where you live. It is a local option for those who need hospice services in the Florida panhandle region.

About Peoples Hospice and Palliative Care of Florida LLC

This provider is a limited liability company operating within Florida. They earned their Medicare certification in the spring of 2023. Medicare certification means they follow strict rules set by the federal government. These rules cover patient safety and the quality of care provided. It is a baseline for any hospice agency you might consider for a loved one. You should look for providers who meet these national standards every single day. This agency maintains active status in the Medicare program. That means they undergo regular checks to ensure they keep providing good care. Families should know that hospice care is about more than just medicine. It is about keeping a person comfortable and pain-free as long as possible. The goal is to provide quality support for both the patient and their family members throughout the entire process.

Quality Performance

This provider currently holds top marks in both overall performance and quality of care metrics according to official CMS data.

What Is Hospice Care Like in PENSACOLA?

Hospice care in Pensacola focuses on keeping patients comfortable in their own homes. Most people prefer to stay where they feel safe and secure. A hospice team usually includes doctors, nurses, and social workers. They visit the home to check on the patient and manage any pain or discomfort. The team also helps families understand what to expect during the final stages of life. They provide equipment and supplies so you do not have to worry about finding them yourself. Most local agencies offer a nurse who is on call twenty-four hours a day. This means you can get help even in the middle of the night. It provides peace of mind for everyone involved. The focus is always on the wishes of the patient and the comfort of the family unit. You have options for care right here in your home town.

What to Ask When Choosing a Hospice Provider

You should speak with several agencies before making a final decision. Ask them how quickly a nurse can get to your home in an emergency. You also need to know who will be part of the care team. Ask about the experience of the staff members who will visit you. It is helpful to ask how they handle pain management and what medicines they provide. You might also ask if they have volunteers who can sit with the patient for a few hours. This gives family caregivers a chance to rest or run errands. Ask how they communicate with the primary doctor to keep everyone on the same page. Do not feel rushed to pick the first one you call. Take your time to find a team that feels like a good fit for your specific situation and needs.

Preserve Your Family Stories

Your loved one has a lifetime of memories. Recording these stories now creates a lasting gift for your children and grandchildren to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.