HospiceScout

COMPASSIONATE CARE HOSPICE OF LAKE AND SUMTER INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
304 LAGRANDE BLVD, THE VILLAGES FL
THE VILLAGES, FL 32159
Ownership Type
For-Profit
Medicare Certified Since
November 19, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSIONATE CARE HOSPICE OF LAKE AND SUMTER INC
RoleStaff Count
Registered Nurses (RN)39
Licensed Practical Nurses (LPN)2
Volunteers10

98

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSIONATE CARE HOSPICE OF LAKE AND SUMTER INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSIONATE CARE HOSPICE OF LAKE AND SUMTER INC compares to hospices nationwide.

12.4 minutes

of nurse care per routine home care day, on average

That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.

244

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.4 min

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.4%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits71.2%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.5%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.7%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.8%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,053 · 45th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 86.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.7%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids99.3%
  • Visits in the last days of life86.2%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia33%
  • Heart and circulatory disease20%
  • Lung and respiratory disease6%
  • Stroke9%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care Hospice of Lake and Sumter

Compassionate Care Hospice of Lake and Sumter serves families throughout The Villages, Florida. They provide end-of-life support for patients in Lake County. This provider holds accreditation from CHAP, which stands for the Community Health Accreditation Partner. This group checks that health providers meet high standards for safety and care. They have been certified by Medicare since 2015. Their team works to meet the needs of each patient with care. It is a freestanding hospice provider. They aim to support families during a difficult time. Choosing the right care is a big decision for any family. You can look at their history to see if they fit your needs. They are a for-profit group based on LaGrande Boulevard.

About Compassionate Care Hospice of Lake and Sumter Inc

This hospice operates as a for-profit organization. They have maintained Medicare certification for nearly a decade. Many families find comfort in knowing a provider stays active in the federal program for that long. The CHAP accreditation is a sign of their dedication to quality. Accreditors send experts to inspect the facility and review how they handle patient care. These experts look for proof that the staff follows strict rules. They check that patients receive help when they need it most. That is a solid way to measure their performance. Families should know that accreditation is voluntary. It shows that the provider wants to be held to a higher mark. This location supports patients with a team of nearly 100 employees. They include 39 registered nurses and 2 licensed practical nurses. They also have 10 volunteers to help with patient needs.

Quality Overview

This provider earns strong marks for their quality of care. Their patient satisfaction survey results show room for growth, but their clinical standards remain high.

What Is Hospice Care Like in The Villages?

Hospice care in this part of Florida focuses on comfort and peace for the patient. You get a team that comes to your home or a facility. They manage pain and help with daily tasks. The team includes doctors, nurses, and aides. They work with social workers to help the whole family. In this specific office, the staff includes 39 registered nurses. This is a large nursing team for their size. They also have 2 licensed practical nurses on the staff. These nurses work with 10 volunteers who offer extra support. The goal is to keep the patient at home if possible. Most care happens where the patient feels most comfortable. You can expect regular visits from these team members. They help manage medications and provide emotional support to everyone involved. It is about making each day count for the patient and their loved ones.

What to Ask When Choosing a Hospice Provider

Finding the right fit requires asking the right questions. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask what happens if the patient needs to go to a hospital. Ask how they help family members cope with grief after a loss. It is also good to ask how they handle pain management at night or on weekends. Ask if their staff is available 24 hours a day. You might ask how many patients each nurse sees in a single day. This helps you know how much time they can spend with your loved one. Ask about the role of the volunteers they have on staff. Does the provider use their own staff for after-hours calls? A good provider will answer these questions with honesty. They want you to feel sure about your choice.

Preserve Your Family Stories

Your loved one has a lifetime of memories. Use our digital tools to record their stories and keep their legacy alive for the next generation.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.