COMMUNITY HOSPICE OF NORTHEAST FLORIDA INC
Provider Information
- Address
- 4266 SUNBEAM ROAD
JACKSONVILLE, FL 32257 - Ownership Type
- Non-Profit
- Medicare Certified Since
- November 1, 1983
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 376 |
| Licensed Practical Nurses (LPN) | 54 |
| Physicians | 20 |
| Volunteers | 673 |
823
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMMUNITY HOSPICE OF NORTHEAST FLORIDA INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMMUNITY HOSPICE OF NORTHEAST FLORIDA INC compares to hospices nationwide.
16.1 minutes
of nurse care per routine home care day, on average
That is the 83rd percentile among hospices nationally. The national median is about 12 minutes.
1238
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.1 min
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.9%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.9%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)98th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,765 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment99.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids99.9%
- Visits in the last days of life65.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia23%
- Heart and circulatory disease11%
- Lung and respiratory disease14%
- Stroke10%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Community Hospice of Northeast Florida
Community Hospice of Northeast Florida Inc provides hospice care services in Jacksonville. They have served the local community since 1983. This organization offers end of life care for patients throughout Duval County. They operate as a freestanding hospice provider. Their team works to support patients who have life limiting illnesses. You can reach their main office on Sunbeam Road for more information about their specific service area. They focus on providing care that meets federal standards for quality and safety. Many local families choose them for their long history in the region.
About Community Hospice of Northeast Florida Inc
This organization operates as a non profit hospice provider. Non profit status often means that extra money goes back into patient care programs. They have been certified by Medicare for over four decades. This longevity shows a deep commitment to the hospice model of care. They maintain a large staff of 823 employees to serve their patients. This group includes 376 registered nurses and 54 licensed practical nurses. They also have 20 physicians and 673 volunteers on their team. That is a large workforce dedicated to patient support. These staff members bring many skills to the bedside. You should know that their structure allows for a strong focus on clinical care. They work hard to meet the needs of families in Jacksonville. It is clear they value having a large pool of volunteers to help with daily tasks.
Quality of Care
What Is Hospice Care Like in Jacksonville?
Hospice care in Jacksonville focuses on comfort and dignity for the patient. Teams typically include doctors, nurses, and social workers. This provider uses a large staff of 376 registered nurses to manage pain and symptoms. They also have 20 physicians who oversee the medical side of care. Volunteers provide extra support for families during difficult days. You will find that these professionals work together to create a plan that fits your loved one. The goal is to improve the quality of every day. They handle the medical details so you can spend time with your family. Jacksonville has several options but this provider stands out for their large volunteer base and nurse staffing levels. Their approach helps keep patients comfortable in their own homes. And that is a key part of the hospice philosophy.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for any family. You should feel comfortable with the team you choose. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask how they handle pain management during the night or on weekends. It is also good to know how they support family members during the grieving process. Ask about their volunteer services and how they help with daily chores. You might also want to know how often a doctor will visit the patient. Write these questions down before you call them. This will help you keep track of the answers you get. Getting clear information helps you make the right choice for your loved one. Take your time with this process.
Preserving Family Stories
Your family history is a gift. We provide tools to help you record and save your loved one's stories during this time.
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