GENTIVA I
Provider Information
- Address
- 7282 PLANTATION RD
PENSACOLA, FL 32504 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 22, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 23 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
44
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA I reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
286
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits44%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,198 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment99.3%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment98.2%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids98.9%
- Visits in the last days of life65.5%
- All care steps completed97.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia22%
- Heart and circulatory disease28%
- Lung and respiratory disease14%
- Stroke7%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Pensacola
GENTIVA I provides hospice services to families throughout the Pensacola, Florida area. They operate as a freestanding hospice provider from their site on Plantation Road. This organization holds accreditation from CHAP, which means they follow strict national standards for health and safety. You can find them in Escambia County, where they have served the community since 2009. Choosing the right care for a loved one is a major decision. Knowing a team meets these national quality benchmarks can offer a clear starting point for your search. Their team is ready to help people at their home or in other care settings.
About GENTIVA I
GENTIVA I is a for-profit provider that has been certified by Medicare for over fifteen years. Accreditation from CHAP is a key detail for families to consider. This group acts as an independent reviewer of hospice quality. They check if a provider follows federal rules for patient safety and comfort. This process happens on a regular schedule to ensure standards remain high. The provider maintains a staff of 44 people to cover the needs of their patients. This includes 23 registered nurses and one physician who lead the clinical care team. They do not currently list any volunteers on their staff report. This structure focuses on professional medical care delivered directly to the patient. It is helpful to ask how these roles work together during your first meeting with them.
Quality Insights
What Is Hospice Care Like in PENSACOLA?
Hospice care in Pensacola centers on comfort and symptom management for patients with a terminal illness. Most care happens in the home, but some providers also work with local nursing facilities. The team includes doctors, nurses, and aides who visit based on a plan of care. GENTIVA I maintains a staff of 23 registered nurses and one licensed practical nurse. These professionals manage pain and provide emotional support for the family as well. Because they have a large nursing team, they can respond to changes in a patient's condition quickly. They do not have volunteers on staff. This means their care is provided entirely by paid professionals. You should ask how they coordinate visits so you always know who is coming to your home. Most local providers offer on-call support 24 hours a day to handle urgent questions or needs.
What to Ask When Choosing a Hospice Provider
Talking to a provider can feel like a lot. Keep a list of questions to stay focused during your visit. Start by asking how often a nurse will visit the home each week. You should also ask how they manage pain if symptoms get worse at night. Find out who to call when you have a question after business hours. It is also wise to ask about their experience with your loved one's specific health condition. Ask how they handle requests for extra support or changes to the care plan. You deserve to feel heard and supported throughout this process. Take your time to get clear answers before you choose a team for your family.
Preserve Your Family Stories
Your family history is a gift that should be saved for future generations to enjoy.
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