GREATER MANCHESTER HOMECARE, LLC
Provider Information
- Address
- 8 KEYNOTE DRIVE
VERNON, CT 06066 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 10, 1987
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 0 |
| Volunteers | 30 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GREATER MANCHESTER HOMECARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GREATER MANCHESTER HOMECARE, LLC compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
73
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,128 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.0%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.7%
- Visits in the last days of life60.9%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia8%
- Heart and circulatory disease17%
- Lung and respiratory disease8%
- Stroke26%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Greater Manchester Homecare, LLC
Greater Manchester Homecare, LLC provides care services to families in Vernon, Connecticut. They serve the Tolland area with a focus on home health support. This provider has been Medicare certified since 1987. They offer a team approach to help patients stay comfortable in their own homes. The agency employs 17 staff members. This includes 8 registered nurses and 3 licensed practical nurses who provide medical care. They also work with 30 volunteers to support patients and their families. Choosing a local provider can make care coordination much easier for everyone involved. Their longevity in the community shows they have served many neighbors over the years. You can reach them at 860-872-9163 to learn about their specific service area or to ask questions about your situation. They have a long history of meeting federal standards for quality care.
About Greater Manchester Homecare, LLC
This agency operates as a for-profit organization. It has held Medicare certification for over three decades. This certification means they follow federal rules for patient health and safety. The agency maintains a staff of 17 people to manage these requirements. You should look for agencies that show a steady history of meeting these quality goals. The agency uses a mix of nurses and volunteers to handle daily needs. A larger volunteer group can mean more time for social support. This is a big help for families who want extra companionship for their loved ones. Families should check if the agency has the right staff for their specific health needs. Since they have been active since 1987, they possess deep experience in the local medical system. Always ask how they manage care transitions if your needs change suddenly. Their long track record provides a clear look at their commitment to the local community.
Quality Performance
What Is Hospice Care Like in Vernon?
Hospice care in Vernon focuses on comfort and quality of life. It helps patients manage pain and symptoms while remaining in their own homes. The team works to support both the patient and their family members. You will find that nurses lead the medical care to ensure comfort at all times. They often coordinate with a primary doctor to manage medicine and supplies. The agency also uses volunteers to provide a friendly face or a listening ear. This blend of medical expertise and personal support defines the hospice experience here. Most families find that having a dedicated team reduces stress during hard times. The goal is to make every day as peaceful as possible for the patient. You get a plan that changes based on what the patient needs most at that moment. Ask the agency how they handle weekend or night calls to stay prepared.
What to Ask When Choosing a Hospice Provider
You have the right to ask tough questions when picking a hospice team. Start by asking how quickly a nurse can arrive if a sudden problem occurs. It is good to know their response time during nights or weekends. You should also ask how they manage pain and other symptoms effectively. Ask about the specific roles of the volunteers and how they interact with the patient. It helps to know how they support family caregivers who may feel tired or overwhelmed. Ask about their experience with the specific condition your loved one faces today. Do not be afraid to ask for a clear plan on how they communicate changes to you. Good providers will share this information openly and clearly. They should make you feel heard and respected during every single conversation. Keep these points in mind as you talk with different agencies in the area.
Keep Your Family Stories Alive
During this time, memories become even more precious. We offer tools to help you record and save the stories that define your family history for future generations.
Preserve MemoriesOther Hospice Providers Nearby
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BRIGHTON HOSPICE CONNECTICUT, LLC
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC
VITAS HEALTHCARE CORPORATION ATLANTIC
MOZAIC HOSPICE
HOME CARE PLUS, INC
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
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A Complete End of Life Planning Checklist for Families
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.