HospiceScout

COMPASSUS - GREATER CONNECTICUT

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
612 WHEELERS FARMS ROAD, SUITE 103
MILFORD, CT 06461
Ownership Type
For-Profit
Medicare Certified Since
September 15, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS - GREATER CONNECTICUT
RoleStaff Count
Registered Nurses (RN)4
Volunteers1

18

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS - GREATER CONNECTICUT reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - GREATER CONNECTICUT compares to hospices nationwide.

15.8 minutes

of nurse care per routine home care day, on average

That is the 81st percentile among hospices nationally. The national median is about 12 minutes.

93

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.8 min

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.4%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.2%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.8%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.4%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,385 · 53rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.7%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia49%
  • Heart and circulatory disease8%
  • Lung and respiratory disease3%
  • Stroke10%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassus - Greater Connecticut

Compassus - Greater Connecticut operates in Milford, Connecticut. This freestanding hospice serves the Fairfield County area. They have provided hospice care since 2006. The team offers support for patients and their families during serious illness. They hold accreditation from the Accreditation Commission for Health Care. This group reviews care standards to ensure providers follow safe practices. It is a helpful sign for families searching for quality care.

About Compassus - Greater Connecticut

This provider functions as a for-profit hospice agency. They have been certified by Medicare for nearly two decades. The Accreditation Commission for Health Care status means they meet specific industry benchmarks for safety and clinical outcomes. This is a common way for agencies to show they go beyond basic rules. The provider employs 18 staff members in total. This includes four registered nurses who oversee medical needs. They also work with one volunteer to help with non-medical support. Families should know that accreditation focuses on the way an agency manages its daily work. It does not guarantee a specific experience for every person. You should look at the care ratings alongside this status. These factors help you build a clear picture of what to expect when you choose a provider for your loved one.

Quality Overview

This provider earns top marks for their clinical care standards. However, their patient satisfaction survey results are lower than average. You should look at both areas when you interview their team.

What Is Hospice Care Like in Milford?

Hospice care in Milford focuses on comfort and quality of life. The team visits patients where they live. This could be a private home or a care facility. They provide medical care to manage pain and other symptoms. The staff includes four registered nurses who coordinate these health services. They also work with one volunteer to offer extra time and presence. The goal is to keep the patient as comfortable as possible. This happens through a plan made for each person. They adjust the plan if needs change over time. Most families find that having a dedicated team makes a difference. It allows for more focus on shared time. The hospice team handles the medical side so you can focus on being a family member instead of a caregiver.

What to Ask When Choosing a Hospice Provider

Picking the right hospice requires asking the right questions. You want to feel good about your choice. Start by asking how they handle pain management after hours. You need to know who answers the phone at night. Ask how many nurses they have available for visits. You should also ask how the team will communicate with your primary doctor. Ask them how they help families deal with stress. Find out how the volunteer role fits into the care plan. These questions help you understand their daily approach. Do not be afraid to ask for details. You are building a partnership for a very important time in your life.

Preserve Your Family Stories

Your family history is a treasure that deserves to be saved for future generations to learn from.

Start Preserving

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.