HospiceScout

ACCENTCARE HOSPICE & PALLIATIVE CARE OF CONECTICUT

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1579 STRAITS TNPK, UNIT 1E
MIDDLEBURY, CT 06762
Ownership Type
For-Profit
Medicare Certified Since
May 23, 2012

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACCENTCARE HOSPICE & PALLIATIVE CARE OF CONECTICUT
RoleStaff Count
Registered Nurses (RN)2
Physicians0
Volunteers2

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF CONECTICUT reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF CONECTICUT compares to hospices nationwide.

10.4 minutes

of nurse care per routine home care day, on average

That is the 29th percentile among hospices nationally. The national median is about 12 minutes.

302

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.4 min

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.2%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits67.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.8%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.7%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.6%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)93rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,082 · 51st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment99.9%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment98.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life63.7%
  • All care steps completed98.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia19%
  • Heart and circulatory disease11%
  • Lung and respiratory disease10%
  • Stroke33%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

AccentCare Hospice & Palliative Care of Connecticut

This hospice provider serves families in Middlebury, Connecticut, from their office on Straits Turnpike. They offer end-of-life care and support services for patients with serious illnesses. The organization has been certified by Medicare for over a decade. They also hold accreditation from the Joint Commission to ensure they meet specific safety standards. Choosing the right support for a loved one is a major decision for any family. This provider operates as a for-profit hospice agency in New Haven County. Their team works to provide care that meets federal quality guidelines for medical and comfort services.

About AccentCare Hospice & Palliative Care of Connecticut

This agency is a freestanding hospice provider. They have been active in the Medicare system since 2012. The Joint Commission accreditation is a badge of quality. This group checks hospitals and hospice agencies to see if they follow high safety rules. It shows the team wants to keep improving their work for patients. They have a small team of six total employees. This includes two registered nurses and two volunteers. They do not have doctors on their direct payroll. Families should know that Medicare measures quality in two main ways. One way looks at the clinical care they provide to patients. The other way asks families about their personal experience with the hospice staff. This agency shows strong marks for their medical care quality. Their patient survey results are currently lower than the national average. It helps to keep both numbers in mind when you talk with them.

Quality Performance Note

This provider earns top marks for their medical quality of care. However, their patient survey scores are lower. You should ask them how they plan to improve the communication and support experience for families.

What Is Hospice Care Like in Middlebury?

Hospice care in this part of Connecticut focuses on comfort and relief from pain. The goal is to improve the quality of life for the patient and their family. In Middlebury, care usually happens wherever the patient calls home. This might be a private house or a nursing facility. The team works to manage symptoms so the patient can spend time with loved ones. At this agency, the team includes two registered nurses who lead the clinical work. They are joined by two volunteers who offer extra support and companionship. This small staff size means you will likely get to know the caregivers well. They coordinate with your own doctors to keep your care plan on track. The focus remains on dignity and peace. That is the core of their service. Reach out to them to learn if their specific approach fits your own family needs.

What to Ask When Choosing a Hospice Provider

You need clear answers to make a good choice. Start by asking how they handle pain management during the night or on weekends. It is good to know who will be at the house and how often. Ask about their backup plans if a nurse cannot make a visit. You should also ask how they involve the family in the care decisions. Ask them to explain their recent survey results too. A good provider will be open about where they excel and where they are working to do better. Ask about their volunteer services and how those helpers support the family. Knowing who will be part of your inner circle is helpful. Take your time with these questions. You deserve to feel confident in the team you pick for your loved one.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We can help you record their stories so they are never lost.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.