PERPETUAL HELP HOSPICE, INC
Provider Information
- Address
- 20847 SHERMAN WAY STE 249
WINNETKA, CA 91306 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 12, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 6 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PERPETUAL HELP HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PERPETUAL HELP HOSPICE, INC compares to hospices nationwide.
7.6 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.6 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.4%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life0%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.1%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,260 · 93rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed100%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Perpetual Help Hospice, Inc.
Perpetual Help Hospice, Inc. serves patients in Winnetka, California. This provider offers end-of-life care services to people in Los Angeles County. They have been certified by Medicare since June 2021. The hospice holds accreditation from the Community Health Accreditation Partner, known as CHAP. This status shows they meet specific industry standards for care. Their team works to provide support for families during difficult times.
About Perpetual Help Hospice, Inc.
This provider operates as a for-profit hospice organization. They maintain a freestanding facility to help manage patient needs. Being CHAP accredited is a meaningful sign for your family. This group reviews hospice agencies to ensure they follow safety and quality rules. It means an outside team checked their work against national benchmarks. You should know that their staff includes nine employees. This team consists of one physician, one registered nurse, and two licensed practical nurses. They also work with six volunteers to assist families. Understanding these roles helps you see how the care team is built. It is a small team working together to cover daily needs. Always ask how these staff members will coordinate with your own family doctors.
Quality Overview
What Is Hospice Care Like in Winnetka?
Hospice care in this area focuses on comfort for the patient. It aims to manage pain and provide emotional support for the whole family. In Winnetka, hospice agencies provide care wherever the patient calls home. This could be a private house or a care facility. The team visits regularly to check on the patient. They provide supplies and medicine related to the illness. Because this provider is a smaller team, you will likely get to know your nurse and doctor well. The staff handles the technical side of care so you can focus on time with your loved one. It is about making each day as peaceful as possible. Feel free to ask how they handle after-hours calls or emergencies in the middle of the night.
What to Ask When Choosing a Hospice Provider
Finding the right fit matters for your peace of mind. Start by asking how quickly a nurse can arrive if a crisis happens. It is also wise to learn how they handle pain management and symptoms at home. You should ask what specific roles the volunteers play in daily support. Another good question is how they communicate changes in the patient to the family. Ask if they have experience with the specific illness your loved one faces. Does their team have enough staff to visit as often as you think you need? Make sure you understand their process for providing equipment like beds or oxygen. Get clear answers before you sign any paperwork.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep them for future generations.
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