HospiceScout

HOPEFUL HEARTS HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
20246 SATICOY ST, SUITE 203
WINNETKA, CA 91306
Ownership Type
For-Profit
Medicare Certified Since
February 18, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOPEFUL HEARTS HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOPEFUL HEARTS HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Compassionate Care in Winnetka

Hopeful Hearts Hospice, Inc serves the community of Winnetka, California. This team provides end-of-life care for patients and their families in Los Angeles County. They focus on comfort, dignity, and quality of life during a very difficult time. The staff works hard to manage pain and symptoms for those with serious illnesses. They offer physical, emotional, and spiritual support to help families through the hospice journey. By choosing this provider, patients receive care in their own homes or residential settings. Their goal is to ensure that every patient feels safe, supported, and valued each day. Families can rely on this team to provide clear guidance and consistent care. Choosing the right hospice is a big step for your loved one. Hopeful Hearts Hospice, Inc stands ready to provide help when families need it most in the Winnetka area.

About HOPEFUL HEARTS HOSPICE, INC

Hopeful Hearts Hospice, Inc is a for-profit hospice provider. They have been certified by Medicare since February 18, 2021. Being Medicare certified means they follow federal rules to ensure a high level of care. For-profit status means the agency operates as a business while still meeting specific health standards. Families should know that Medicare certification is an important sign of quality. It shows the agency meets strict guidelines for patient safety and clinical care. When you pick a hospice, you want a team that follows these rules closely. You should feel free to ask the agency about their specific care plans. They can explain how they support families during the final stages of life. Understanding these basic facts helps you make a better choice for your loved one. Always take the time to talk with the agency about your personal needs and goals.

Quality Ratings Update

CMS quality ratings are not yet available for this provider. This means there is no public score based on patient surveys or clinical data at this time. We suggest asking the agency directly about how they track their performance and patient satisfaction.

Understanding Hospice Care in Winnetka

Finding the right hospice care in Los Angeles County is a vital decision for your family. Many families feel overwhelmed by the choices available in the local area. Hospice care is not just about medical needs. It is about honoring the life of your loved one. Most agencies in Winnetka provide a team approach. This team includes nurses, doctors, social workers, and volunteers. They work together to make sure the patient stays comfortable. You can get care at home, which is often where patients feel most at ease. It is important to know that you can change your provider if you are not happy. Do not feel rushed during this process. Take time to research your options. Talk to your doctor about what to expect from a hospice team. Local resources are here to support you and your family every step of the way.

What to Ask When Choosing a Hospice Provider

You should feel confident in the care your loved one receives. Ask these questions when you meet with a potential hospice team:

  • How quickly can a nurse get to our home if we have an emergency?
  • What specific services do you provide to support the family members?
  • How do you manage pain and keep the patient comfortable at night?
  • Can you tell us about your experience with our specific health needs?

These questions help you see if the agency is a good match for you. A good hospice team will be happy to answer everything clearly. They should listen to your concerns with kindness and patience. If you feel like they are not listening, it is okay to keep looking. You are the advocate for your loved one. Make sure you feel heard and respected by everyone on the care team.

Preserve Your Family Stories

The time you spend with your loved ones is precious. Capture their unique history and favorite memories to keep their legacy alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.