ARBOR HOSPICE, INC
Provider Information
- Address
- 19725 SHERMAN WAY, SUITE 295 D
WINNETKA, CA 91306 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 22, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ARBOR HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ARBOR HOSPICE, INC compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months58.8%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.8%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$41,780 · 98th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment93.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia39%
- Heart and circulatory disease30%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About ARBOR HOSPICE, INC
Arbor Hospice, Inc serves families in Winnetka, California. This provider offers hospice care services from their office on Sherman Way. They have been certified by Medicare since late 2019. The team is proud to hold accreditation from the Joint Commission. This means an outside group checked their work to meet safety standards. They aim to support patients and their loved ones through difficult times. It is a freestanding hospice provider. This structure allows them to focus on hospice care alone. They work with a small, focused team to meet the needs of those in their care. Families in Los Angeles County can look to them for support. Choosing the right provider is a major step. Having this accreditation shows they work hard to keep standards high for every patient they serve.
About ARBOR HOSPICE, INC
This provider operates as a for-profit hospice agency. They joined the Medicare program in October 2019. The Joint Commission accreditation is a key detail for families to know. This group visits agencies to check how they handle care and safety. They look at how staff talk to patients and how they manage pain. Passing this review shows the agency follows strong rules. It is one way to judge the quality of care they offer. The agency employs seven people in total. This group includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. These staff members work together to provide care. Understanding who is on the team helps you know what to expect. They focus on their specific role in the local community of Winnetka.
Quality Overview
What Is Hospice Care Like in WINNETKA?
Hospice care in this area focuses on comfort and dignity. The goal is to manage pain and help patients live well. Most care happens where the patient lives. This could be a private home or a care facility. The team at this agency consists of seven members. They have a registered nurse and a licensed practical nurse on staff. They also have a physician and a volunteer. These team members visit to check on the patient. They listen to what the family needs. They provide medicine and supplies to keep the patient calm. It is a team effort. The nurse and doctor coordinate on the medical plan. The volunteer might offer companionship or help with small tasks. This local team works to make each day better for their patients. They serve the people of Winnetka with care.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision. You should feel comfortable with the team you pick. Start by asking how they handle pain after hours. You need to know who answers the phone at night. Ask how quickly a nurse can arrive if an emergency happens. It is also good to ask about their specific experience. Find out if they have helped people with the same health needs as your loved one. Ask how the team members work together to support the family. You might also ask how they involve volunteers in the daily care. Keep these questions simple to get clear answers. You deserve to know how they plan to help. Take your time to get the answers you need before you sign any paperwork.
Preserve Your Family Stories
Your family history is a gift to future generations. Record your memories and life lessons today to keep them safe.
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