HospiceScout

ARBOR HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
19725 SHERMAN WAY, SUITE 295 D
WINNETKA, CA 91306
Ownership Type
For-Profit
Medicare Certified Since
October 22, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ARBOR HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ARBOR HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ARBOR HOSPICE, INC compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits35%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months58.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.8%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$41,780 · 98th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.6%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed92.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia39%
  • Heart and circulatory disease30%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Winnetka

Arbor Hospice, Inc serves families in Winnetka, California. They offer essential end-of-life care services. Their team focuses on comfort and dignity for every patient. This provider helps those in Los Angeles County navigate difficult health journeys. They aim to provide support when it is needed most. Families can feel confident knowing local experts are nearby to assist. Their office is on Sherman Way. They remain dedicated to serving the Winnetka community with care and kindness. Choosing the right hospice is a vital step for your loved one. Arbor Hospice, Inc is ready to walk this path alongside your family. They understand the challenges of serious illness. Their goal is to bring peace to your home or current residence. You can reach their team at (818) 582-6144 to learn more about their specific care programs and daily support options.

About Arbor Hospice, Inc

Arbor Hospice, Inc operates as a for-profit hospice provider. They have been Medicare certified since October 22, 2019. This means they meet federal standards for hospice care quality. Families should know that Medicare certification is a standard for quality assurance. It shows the provider follows strict rules for patient care. Being a for-profit agency does not change their duty to provide great service. They must follow the same rules as non-profit groups. Families should always ask about how the team handles specific needs. Ask how they communicate with your primary doctor. Ask how they support family members during this time. Understanding their history helps you feel more secure in your choice. The team at Arbor Hospice, Inc is experienced in meeting federal guidelines. They are committed to maintaining these standards every day. You can trust that they focus on your loved one's needs first.

Quality Performance

Arbor Hospice, Inc holds an overall quality rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. These ratings show they perform well on federal measures.

Understanding Hospice Care in Winnetka

Hospice care is a special type of support for people with serious illnesses. It focuses on comfort instead of trying to cure the illness. The main goal is to improve the quality of life. In Winnetka, you have access to professional teams who provide this care. These teams usually include nurses, doctors, and social workers. They also have aides to help with daily tasks. Hospice care can happen in your own home or a care facility. It brings the care to where you are most comfortable. This helps families stay together during a hard time. The team manages pain and other symptoms. They also offer emotional support to the patient and the family. It is important to know that you can choose your provider. You are not forced to pick the first one you see. Look for a team that feels right for your specific needs.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision. You should feel comfortable with the people who will enter your home. Here are a few questions to help you decide:

  • How quickly can a nurse get to my home if an emergency happens?
  • How does the team help with family stress and emotional support?
  • Can you explain how your team handles pain and symptom management?
  • How will you coordinate care with our current family doctor?

Asking these questions helps you see how they work. Pay attention to how they answer you. They should be clear and kind. They should make you feel heard. Do not be afraid to ask for more details. Your peace of mind is very important. A good provider will be happy to answer all your questions. They want you to feel safe and supported. Take your time to get the answers you need.

Preserve Your Family Stories

This time of life is precious. We can help you capture your family history and memories in a lasting way for future generations.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.