HospiceScout

CUSTOMCARE HOSPICE & PALLIATIVE CARE INC

Provider Information

Address
6320 VAN NUYS BLVD, SUITE 403
VAN NUYS, CA 91401
Ownership Type
For-Profit
Medicare Certified Since
January 15, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice and Palliative Care in Van Nuys

CustomCare Hospice & Palliative Care Inc serves patients in Van Nuys, California. The team provides hospice and palliative care services to support families in Los Angeles County. They focus on comfort and quality of life for those with serious health needs. The provider is based at 6320 Van Nuys Blvd, Suite 403. Their office is ready to help families navigate end-of-life care journeys. They offer a team-based approach to manage pain and symptoms effectively. Families can reach them by calling (818) 582-8186 to learn more about their care plans. Choosing the right provider is a vital step for your loved one's comfort. This team works to ensure that every patient feels heard and respected. They aim to provide meaningful support during difficult times for the whole family.

About CustomCare Hospice & Palliative Care Inc

CustomCare Hospice & Palliative Care Inc is a for-profit hospice provider. They have been Medicare certified since January 15, 2020. Medicare certification means they meet federal standards for health and safety. This is a key detail for families looking for reliable care options. Being a for-profit agency, they operate with a specific business model. It is important to ask how they invest in patient comfort and staff training. Their status as a certified provider shows they follow strict rules for care delivery. Families should feel confident asking about how their services work in practice. The agency maintains an office in the heart of Van Nuys for easy access. Understanding their history helps you make an informed choice for your loved one. They are committed to providing care that aligns with your family's personal goals and values.

Understanding Hospice Care in Van Nuys

Hospice care in Los Angeles County focuses on comfort instead of a cure. The goal is to improve the daily life of the patient. It helps manage pain and other symptoms that cause distress. Many families in Van Nuys look for local providers who understand their community. A good hospice team includes doctors, nurses, and social workers. They also offer spiritual support and grief counseling for the family. Hospice is not just for the final days of life. It can start as soon as a doctor says it is needed. Early care often provides the best comfort for the patient. You can receive care at home or in a facility. The main priority is always the peace and dignity of your loved one. Talk to your doctor about when hospice might be the right choice for your family.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big decision for any family. You should feel comfortable asking questions before you sign any paperwork. Here are a few important things to consider:

  • How quickly can a nurse arrive if there is an emergency?
  • What specific services do you offer to support family caregivers at home?
  • How does your team handle pain management and symptom control?
  • Can you explain the role of the volunteers and social workers on your team?

Take your time to talk with the staff at each agency you consider. Pay attention to how they answer your questions. You want a team that listens to your concerns with kindness. A good provider will be open and honest about what they can do for you. Trust your instincts when you meet with them.

Preserve Your Family Stories

Your loved one's life is full of beautiful memories. We offer tools to help you capture and save these stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.