HospiceScout

USM HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
16159 COHASSET ST SUITE 201
VAN NUYS, CA 91406
Ownership Type
For-Profit
Medicare Certified Since
July 23, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for USM HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what USM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how USM HOSPICE compares to hospices nationwide.

12.8 minutes

of nurse care per routine home care day, on average

That is the 56th percentile among hospices nationally. The national median is about 12 minutes.

25

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.8 min

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.5%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.1%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits22.7%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.3%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)93rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,555 · 31st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 3.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment40%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment90.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life3.4%
  • All care steps completed57.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia32%
  • Heart and circulatory disease21%
  • Lung and respiratory disease12%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Home

USM Hospice serves families in Van Nuys, California, and the surrounding Los Angeles area. They provide end-of-life care focused on comfort, dignity, and peace of mind for loved ones. The team works hard to manage symptoms so patients can spend time where they feel most at home. Choosing the right support is a big decision. That is why having a team that listens to your specific needs is so vital. They bring medical care and emotional support directly to your doorstep. It makes a difficult time just a little bit easier for everyone involved.

About USM Hospice

USM Hospice has been a Medicare-certified provider since July 2013. Being certified means they meet strict federal standards for patient care and safety. They operate as a for-profit organization, which is a common model for many hospice agencies across California. What should you look for? First, check their history. They have over a decade of experience serving the local community. That is a long time to build trust. Families should know that Medicare covers almost all costs for hospice care. This includes medicine, medical gear, and visits from nurses or aides. The thing is, you do not have to do this alone. They are there to walk this path with you.

High Quality Care

USM Hospice holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. This means they perform very well in areas like pain management and patient visits.

Understanding Hospice Care in Van Nuys

Finding the right care in a busy city like Van Nuys can feel overwhelming. There are many options, but not all providers are the same. Hospice is not about giving up. It is about choosing to live each day with as much comfort as possible. Most hospice care happens in your own house. Sometimes, it happens in a nursing home or a special facility. The main goal is to treat the person, not just the illness. And the best part? It includes support for the whole family, not just the patient. Grief counseling and spiritual support are often part of the plan. You deserve a team that sees you as a person, not just a chart.

What to Ask When Choosing a Hospice Provider

You have the right to pick the team that feels right for your family. Start by asking these simple questions. First, how quickly can a nurse get to my home if there is an emergency at night? Second, how does your team help with pain and other hard symptoms? Third, what kind of emotional or spiritual support do you offer to our family members? And finally, how do you keep us informed about changes in our loved one's condition? The answers should be clear and calm. If you feel rushed, keep looking. You need a partner who has time for your questions. Trust your gut on this one.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories that deserve to be remembered. We can help you capture those stories, wisdom, and laughter so they are never lost to time.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.