VAN NUYS SERENITY HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 6314 VAN NUYS BLVD, SUITE 216
VAN NUYS, CA 91401 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 16, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of March 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 1 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VAN NUYS SERENITY HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Van Nuys Serenity Hospice and Palliative Care
Van Nuys Serenity Hospice and Palliative Care serves patients in Van Nuys, California. This provider offers hospice and palliative services to those in Los Angeles County. They have been certified by Medicare since early 2019. The team holds accreditation from the Community Health Accreditation Partner. This ensures they follow strict industry standards for patient care. Choosing a team that meets these high benchmarks helps families feel more secure during a difficult time. Their office is on Van Nuys Boulevard. They focus on providing support to people who need end of life care in their own homes or care facilities. Having a local team means they can reach patients quickly when needs change. This proximity is a core part of their service model. They work to maintain high standards for all patients they serve.
About Van Nuys Serenity Hospice and Palliative Care
This is a for profit organization. Being certified by Medicare means they meet the government requirements for hospice care. The accreditation from the Community Health Accreditation Partner is a sign of their commitment to quality. This group reviews agencies to ensure they meet tough safety and care rules. It shows they value third party oversight. The agency is a smaller, freestanding provider. They operate with a focused team of three employees. This includes one registered nurse and one licensed practical nurse. They also have one volunteer to help with non clinical needs. Families should know that a smaller staff means care can be very personal. The team knows every patient by name. They do not have physicians on staff directly. They likely partner with the patient's own doctor to manage medical care. This keeps the primary doctor involved in the plan.
Quality of Care
What Is Hospice Care Like in Van Nuys?
Hospice care in Los Angeles County focuses on comfort and quality of life. It is for people with a life limiting illness. The goal is to manage pain and symptoms rather than to cure the disease. In Van Nuys, agencies like this one build teams to visit patients where they live. That might be a house or a care facility. The staff usually includes nurses, aides, and volunteers. This specific provider uses a small team of one registered nurse and one licensed practical nurse. They work together to keep the patient comfortable and calm. They also coordinate with social workers or chaplains to support the family. What most people do not realize is that hospice is about living well. It provides a layer of support for the whole family. The team is there to help manage the daily challenges of caregiving. They keep the patient at the center of every decision made.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before picking a hospice agency. Start by asking about their response time for after hours emergencies. You need to know who will answer the phone at night. Ask how often a nurse will visit the patient. It is also wise to ask how they handle pain management and symptom control. Ask them to explain their plan for medical equipment delivery. You should also ask how they support family members during the grieving process. Most agencies offer some form of counseling or resources. Find out if they have experience with the specific condition your loved one has. Make sure their team can meet your expectations for communication. Ask them to describe how they keep the family updated on the care plan. Clear answers show they are ready to help your family through this.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be saved for future generations to cherish.
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