HospiceScout

EXCEPTIONAL HOSPICE CARE

Provider Information

Address
818 N. MOUNTAIN AVE.
UPLAND, CA 91786
Medicare Certified Since
April 17, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Exceptional Hospice Care in Upland

Exceptional Hospice Care serves families in Upland, California. They offer supportive end-of-life care from their office at 818 N. Mountain Ave. Their team focuses on comfort and dignity for patients during a difficult time. They work to manage pain and provide emotional support for the whole family. Choosing the right hospice is a big decision for your loved ones. This provider offers services throughout San Bernardino County to help those who need it most. Their goal is to bring peace and quality of life to every patient they serve. Families can reach their office directly at (818) 275-9505 to learn more about their specific care programs. They are a local resource for those living in the Upland area. Their staff is ready to answer your questions and help you understand the options available for your family member's care journey.

About Exceptional Hospice Care

Exceptional Hospice Care has been Medicare certified since April 17, 2023. This certification shows they meet federal standards for hospice services. Being Medicare certified is important for families who need to use their health benefits. It ensures the provider follows rules set by the government for patient care and safety. Families should know that this provider is relatively new to the federal program. New providers often focus on building strong relationships with the local community. When you speak with them, ask how their team handles daily patient needs. Ask about their staff availability after hours and on weekends. It is helpful to know how they coordinate care with your primary doctor. Understanding their history and certification status helps you feel more confident in your choice. Always check their current status with Medicare to ensure they remain in good standing as you plan for your family's long-term care needs.

Understanding Hospice Care in Upland

Hospice care in Upland focuses on the comfort of the patient. It is not about curing an illness. Instead, it is about making each day better for the person and their family. Many providers in San Bernardino County offer home-based care. This allows patients to stay in their own beds surrounded by loved ones. Hospice teams include nurses, doctors, and social workers. They also offer spiritual support and volunteers to help with daily tasks. The team visits the home to check on the patient's comfort. They also teach family members how to provide care between visits. This approach helps reduce the stress of managing a serious health condition. Knowing that professional support is nearby can bring great comfort to a family. You are not alone in this process. Local hospice teams are trained to guide you through every step of this journey with care and respect.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice for your family. You should feel comfortable with the team you select. Here are a few important questions to ask during your first meeting:

  • How quickly can a nurse or doctor get to the home in an emergency?
  • What is the plan for managing pain and other symptoms at night or on weekends?
  • How does the team help family members cope with grief and emotional stress?
  • Can you explain how your team works with our current family doctor?

Asking these questions helps you understand the level of support you will receive. It is okay to ask for details until you feel satisfied with the answers. You want a team that listens to your concerns. A good hospice provider will be patient and clear. They should make you feel like a partner in your loved one's care. Trust your instincts when meeting with potential providers to find the best fit for your family.

Preserve Your Family Stories

This time is precious for your family. Capture and save the stories, values, and memories that matter most for future generations to cherish forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.