GENERATION CARE, INC
Provider Information
- Address
- 516 PENNSFIELD PLACE, SUITE #109
THOUSAND OAKS, CA 91360 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 12, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENERATION CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENERATION CARE, INC compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life71.1%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.2%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,572 · 83rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 11.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment93.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment83.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids24.1%
- Visits in the last days of life11.9%
- All care steps completed64.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia18%
- Heart and circulatory disease33%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Generation Care, Inc in Thousand Oaks
Generation Care, Inc serves families in Thousand Oaks, California. This provider offers hospice services from their office on Pennsfield Place. They have been certified by Medicare since 2017. The team holds accreditation from the Joint Commission to ensure they meet high standards. Many families choose them for end of life support in Ventura County. They are a for-profit organization. Their team works to provide comfort and care for those who need it most. That is their primary goal. Having a local provider helps keep care close to home for your loved ones.
About Generation Care, Inc
Generation Care, Inc operates as a for-profit hospice provider. They earned their Medicare certification in May 2017. One important detail is their accreditation from the Joint Commission. This group reviews hospice agencies to ensure they follow strict safety rules. They look at how a team handles patient pain and emotional support. When a provider earns this seal, it shows they focus on quality. Families should know that this provider maintains a lean team of eight staff members. This includes two registered nurses and one licensed practical nurse. They also have two physicians on staff to oversee medical needs. Having a dedicated volunteer also adds to their ability to provide social support. They aim for consistency in how they treat every patient in their care. It is a structured approach to a difficult time.
Quality Performance
What Is Hospice Care Like in Thousand Oaks?
Hospice care in Thousand Oaks focuses on comfort rather than a cure. It brings medical support directly to the patient. This often happens in a home or a care facility. The team at Generation Care, Inc includes eight members. They use these staff members to create a plan for each patient. Two registered nurses and a licensed practical nurse handle the daily medical tasks. Two physicians help guide the clinical decisions for the team. A volunteer provides extra support for the family. This mix of staff helps ensure that physical and emotional needs get addressed. They coordinate care to keep the patient as comfortable as possible. It is about improving the quality of each day. You can expect regular visits from the nurse to check on symptoms. They also work with the family to explain what to expect next.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You need answers that help you feel sure about your choice. First, ask how quickly a nurse can get to the home if a problem arises at night. This helps you understand their response times. Ask how they manage pain and other symptoms to keep the patient comfortable. It is also good to ask how they support the family members during this time. Ask about their volunteer services and how they help with daily tasks. Ask if they have experience with the specific condition your loved one has. You deserve to know how they communicate updates to the family. Take your time with these questions. Do not feel rushed to pick a provider before you have the information you need. Clarity brings peace of mind.
Preserve Your Family Stories
Your loved one has a unique history that deserves to be remembered. Recording these moments provides comfort and a lasting gift for future generations.
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