HospiceScout

CONEJO VALLEY HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1337 E. THOUSAND OAKS BLVD., #202
THOUSAND OAKS, CA 91362
Ownership Type
For-Profit
Medicare Certified Since
July 27, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONEJO VALLEY HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONEJO VALLEY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONEJO VALLEY HOSPICE compares to hospices nationwide.

18.4 minutes

of nurse care per routine home care day, on average

That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.4 min

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.9%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits30.6%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.7%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,120 · 85th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
  • Visits in the last days of life26.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia50%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Conejo Valley Hospice

Conejo Valley Hospice serves families throughout Thousand Oaks, California. This provider offers end-of-life care for those living in Ventura County. They have been certified by Medicare since the summer of 2019. The team holds accreditation from the Joint Commission, which shows they meet high standards for patient safety and care quality.

About CONEJO VALLEY HOSPICE

This is a for-profit hospice agency located on Thousand Oaks Boulevard. It operates as a freestanding hospice provider. Because they are accredited by the Joint Commission, they undergo regular reviews to ensure they follow strict national health standards. This group of experts looks at how the agency manages medicine, patient safety, and staff training. That is a major point for families to consider when they look for care. The agency employs nine staff members. This team includes two registered nurses and one licensed practical nurse. They also have two physicians and one volunteer on the roster to support patients. These numbers reflect the current size of their team in the local area.

Quality Overview

This provider holds strong marks for their quality of care. They perform well on the CMS Hospice Care Index and maintain a high overall quality rating.

What Is Hospice Care Like in THOUSAND OAKS?

Hospice care in Thousand Oaks focuses on comfort for patients with serious illnesses. Local agencies provide medical care, emotional support, and spiritual help. They send staff to your home to manage pain and symptoms. This team helps families stay together in a familiar environment. Conejo Valley Hospice uses a specific team of nine people to deliver these services. With two registered nurses and one licensed practical nurse on staff, they have the medical support needed for daily care. The presence of two physicians ensures that medical decisions are handled by trained doctors. They also work with one volunteer to provide extra companionship for patients. This mix of staff is typical for smaller agencies in the region.

What to Ask When Choosing a Hospice Provider

You have a right to ask questions before you pick a team. Start by asking how quickly a nurse can get to your home in an emergency. Find out how the team handles pain medication changes at night. You should also ask how often a nurse will visit your home each week. Check if they have experience with your specific health needs. Ask if their staff is available for phone calls on weekends or holidays. It is smart to know who will be the main contact person for your family. Good communication helps everyone feel more at ease during this time.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.