LOS ROBLES HEALTHCARE
Provider Information
- Address
- 590 MARIN ST, SUITE 233
THOUSAND OAKS, CA 91360 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 20, 2016
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LOS ROBLES HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LOS ROBLES HEALTHCARE compares to hospices nationwide.
15.9 minutes
of nurse care per routine home care day, on average
That is the 82nd percentile among hospices nationally. The national median is about 12 minutes.
116
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.9 min
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.2%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits18.9%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.4%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.1%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,048 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 38.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment94.9%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed99.5%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life38.4%
- All care steps completed94%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia16%
- Heart and circulatory disease33%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Los Robles Healthcare
Los Robles Healthcare provides hospice services for families in Thousand Oaks, California. They focus on comfort and support during a difficult time. The team works to keep patients pain-free and peaceful. They have been certified by Medicare since April 2016. Being a for-profit provider, they follow federal rules to ensure quality care. Choosing the right hospice is a big decision for your family. You want a team that listens well. They operate out of their office on Marin Street. It is a central spot for the community. Their goal is simple: to help your loved one stay comfortable at home or wherever they live. That is what matters most when time is short.
History and Ownership
Los Robles Healthcare has served this area for over eight years now. They earned their Medicare certification in early 2016. Because they are a for-profit group, they manage their own resources to meet patient needs. Some families worry about what that means. But honestly, the focus should always be on the care team. You should look at how they treat their patients every day. Their office is located at 590 Marin St, Suite 233. It is easy to reach them by phone at (805) 777-7234 if you have questions. They are ready to talk through your options. Taking that first step can feel scary. Just know that you have choices in Thousand Oaks. You deserve a team that truly cares about your specific situation.
Quality Care Insights
Understanding Hospice Care in Thousand Oaks
Hospice care is not just about the end of life. It is really about how we live those final months. Here in Thousand Oaks, we have access to several great providers. The thing is, hospice is a team effort. You get nurses, doctors, and aides who come to you. They help manage pain and keep things calm. Sometimes people wait too long to call. That is a mistake. You can get help much earlier than you think. Medicare covers these services for most people. It is a benefit you earned. So, do not be afraid to ask for help soon. Your peace of mind is worth it. Having a local team nearby makes a big difference. They know our community well. That local touch helps when you need a quick visit.
Questions to Ask a Hospice Provider
Picking a hospice team feels like a heavy task. It should be. Here are a few things to ask before you sign up. First, ask how quickly they can get a nurse to your home in an emergency. That is vital. Second, ask how they handle pain management at night. You do not want to be left waiting for help. Third, ask how they involve the family in the care plan. You know your loved one best. They should listen to you. And finally, ask what happens if your needs change suddenly. A good provider will have a clear plan for that. Take notes when you talk to them. It helps you keep track of the details. You are the advocate for your family member. Do not rush this choice.
Keep Your Family Stories Alive
Your family history is a treasure. Find simple ways to record memories and preserve your loved one's unique story for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
ADVANCED QUALITY HOSPICE INC
AUTHENTIC HOSPICE CARE
FORTIS HOSPICE & PALLIATIVE CARE INC
CARELINK HOSPICE, INC
FULL CARE HOSPICE AND PALLIATIVE CARE INC.
NEIGHBOR CARE HOSPICE
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.