HospiceScout

HEAVENLY GATES HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
1720 EAST LOS ANGELES AVENUE, SUITE #'S 230 & 232
SIMI VALLEY, CA 93065
Ownership Type
For-Profit
Medicare Certified Since
February 24, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEAVENLY GATES HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers4

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEAVENLY GATES HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEAVENLY GATES HOSPICE, INC compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.6%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits49.1%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.8%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.2%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$26,525 · 85th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 91.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening95.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed91.7%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

HEAVENLY GATES HOSPICE, INC

HEAVENLY GATES HOSPICE, INC provides end of life care services to families in Simi Valley, California. They have served the community since 2017. The team holds accreditation from the Joint Commission. This group focuses on medical and emotional support for patients at home. They operate as a for-profit hospice provider in Ventura County.

About HEAVENLY GATES HOSPICE, INC

This provider operates as a for-profit hospice agency. They earned Medicare certification in early 2017. The agency maintains accreditation from the Joint Commission. This group is an independent organization that checks safety and quality standards in health care. They look at how a hospice manages medicine and patient records. Accreditation serves as a sign that the agency meets high national benchmarks for care. Families should know that this provider maintains a team of 16 staff members. This includes registered nurses, licensed practical nurses, and a physician. They also work with 4 volunteers who assist patients. You can find their office located on East Los Angeles Avenue. They are ready to answer your questions about how their team supports local patients. Understanding these details helps you make a choice that fits your needs.

Quality of Care

This provider holds the highest possible marks for both overall performance and quality of care based on the latest CMS Hospice Care Index data.

What Is Hospice Care Like in SIMI VALLEY?

Hospice care in this area focuses on comfort for people with serious illnesses. The goal is to manage pain and improve daily life for the patient. You can expect a team approach to care in your own home. At HEAVENLY GATES HOSPICE, INC, the staff includes two registered nurses and one licensed practical nurse. A physician oversees the medical care provided to patients. They also have four volunteers available to provide extra companionship. This mix of staff ensures that medical needs are met while also addressing emotional comfort. Most families find that having a team of experts nearby makes a difference during difficult times. The local team works to keep patients in their own homes. That is their primary mission.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse respond to a call at night or on weekends?
  • How does the team handle pain management and symptom control for the patient?
  • Will the same nurse visit my loved one on a regular basis?
  • What specific training do your volunteers receive before they see patients?

Ask these questions to get a clear picture of how they work. You deserve to know who will be in your home. Be direct and ask for specifics. Clarity helps families feel more comfortable with their final decision.

Preserve Your Family Stories

Your family history is a gift that should be kept safe for future generations to enjoy.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.