HospiceScout

HAVEN HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4225 VALLEY FAIR ST
SIMI VALLEY, CA 93063
Ownership Type
For-Profit
Medicare Certified Since
February 11, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HAVEN HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE CARE, INC compares to hospices nationwide.

10.5 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

19

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.5 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.5%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.6%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits78.7%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.1%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.1%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,135 · 82nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 92.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment93.9%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment96.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed92.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease45%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About HAVEN HOSPICE CARE, INC

HAVEN HOSPICE CARE, INC serves the Simi Valley area from its office on Valley Fair Street. This hospice provider offers support for patients and families facing a life-limiting illness. They hold accreditation from the Community Health Accreditation Partner, or CHAP. This organization sets high standards for patient care and safety. Accreditation shows a commitment to meeting national quality benchmarks. Families often find comfort in knowing a group has earned this third-party stamp of approval. The team provides care directly within the community. They focus on comfort and dignity during a difficult season of life. You can reach their local office at (805) 404-9828 to learn more about their specific service area in Ventura County. They have been certified by Medicare since early 2019. This means they meet federal rules for health and safety. It is a long-standing commitment to the people of Simi Valley.

Provider Details

HAVEN HOSPICE CARE, INC operates as a for-profit hospice agency. Being for-profit means the organization is responsible to investors while following Medicare rules. They maintain a lean, focused team of 14 employees. This group includes a physician, a registered nurse, and a licensed practical nurse. Having a doctor on staff helps keep medical decisions clear and fast. CHAP accreditation acts as a check on their work. This group reviews the hospice to ensure they follow strict rules for care. If they meet these rules, they get the accreditation status. It acts like a report card for how they handle medical records and patient safety. Families should look for this status when picking a provider. It shows the agency wants to be held to a higher standard of work. They operate as a freestanding hospice, which means they are not part of a larger hospital system.

Quality Performance

This provider holds the highest possible marks in both overall performance and quality of care metrics from federal oversight systems. Their strong standing in the Hospice Care Index reflects a consistent focus on meeting patient needs.

What Is Hospice Care Like in SIMI VALLEY?

Hospice care in Simi Valley focuses on comfort rather than a cure. The team works to manage pain and symptoms so a patient can spend time with their loved ones. At HAVEN HOSPICE CARE, INC, the staff includes a doctor and nursing professionals. They work together to build a plan that fits the specific needs of the patient. This plan might change as the patient needs more or less help over time. The team visits the patient wherever they call home. This could be a private house or a care facility. They provide medical equipment and medicine to make the person feel better. Nurses check on the patient often to keep them comfortable. It is about improving the quality of each remaining day. The goal is to support the whole family through the transition. You get a team that knows how to manage complex care needs at home.

What to Ask When Choosing a Hospice Provider

Picking the right partner for hospice care is a big decision. You should feel free to ask questions until you feel clear about the next steps. Start by asking how quickly a nurse can get to the home if a problem happens at night. Ask how the team handles pain management when symptoms change suddenly. You should also ask what role the doctor plays in the daily care plan. It helps to know how they talk to the family about changes in health. Ask how many staff members are on call during the weekend. Finally, ask if they have experience with the specific health condition your family member faces. These answers will help you see if the provider is a good fit for your needs. Take your time to get the answers you need before you choose a path forward for your family.

Keep Your Family Stories Alive

Your family has a unique history that deserves to be remembered for years to come. Start recording your memories today to create a lasting gift for those who follow.

Start Preserving Stories

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Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.