HospiceScout

SUTTER CARE AT HOME

Provider Information

Address
110 STONY POINT ROAD, SUITE 200C
SANTA ROSA, CA 95401
Ownership Type
Other
Medicare Certified Since
June 20, 2003

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Sutter Care at Home in Santa Rosa

Sutter Care at Home provides hospice services to families in Santa Rosa, California. They operate out of their office on Stony Point Road. This team focuses on comfort and quality of life for patients facing a serious illness. They have served the Sonoma County area for over two decades. It is a big deal to find a team that has been steady in the community for so long. By choosing a local provider, you get a team that knows the area and the local healthcare system well. They work to keep patients comfortable at home where they feel most at peace. That is their main goal every single day.

About SUTTER CARE AT HOME

This hospice provider has been Medicare certified since June 20, 2003. They are listed under an 'Other' ownership type. That is important because it means they operate differently than a non-profit or a private for-profit firm might. Families should know that this provider has a long history of meeting federal standards. They have been doing this work for over 20 years. That kind of experience matters when you are choosing a partner for your loved one's care. You want a team that has seen it all and knows how to help. They are not new to this, and that brings a lot of peace of mind to many families. You should always ask about their specific team members during your first meeting. It helps to know who will be coming into your home.

High Quality Care

Sutter Care at Home holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care. Plus, they received a 4/5 rating for patient satisfaction. This means most families are happy with the support they receive.

Understanding Hospice Care in Santa Rosa

Santa Rosa has a few different hospice options for you to pick from. The thing is, not all providers are the same. Some focus on specific medical needs, while others focus on broad support. It is smart to look at how they handle pain management and emotional support. Most hospice care happens right where the patient lives. This could be a private house or an assisted living facility. The goal is to keep the patient safe and comfortable. You should not feel like you have to do this alone. The right team will guide you through the hard parts of the process. They help with medicine, equipment, and even emotional support for the whole family. That support is a big part of what makes hospice work well for everyone involved.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big decision for your family. You should feel comfortable asking tough questions before you sign anything. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away. Second, ask what their team looks like. Do they have doctors, nurses, and chaplains on staff? You want a full team that can handle many different needs. Third, ask how they help the family cope with the stress of caregiving. It is a lot to handle, and you need a team that cares about you too. Finally, ask if they have experience with your loved one's specific illness. A good provider will be honest and open about what they can do for you.

Keep Your Family Stories Alive

This time is hard, but your family history is a beautiful thing to hold onto. We can help you record and save stories so they are never lost.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.